Crystal Samuels
Evans,GA
Summary
Strong team and employee developer with retail supervisory experience. Display a customer center philosophy and train employees to achieve the same mindset which increase sales. Devise creative cost- cutting methods while maintaining inventory levels. Skilled in performing administrative tasks which help a company operate smoothly and increase productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Dillards Department Store
Augusta, GA
08.2022 - 07.2024
- Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up calls with customers.
Front Office Manager
All Clinical Lab
McDonough, GA
02.2018 - 12.2021
- Responsible for financial transaction collecting patients co-payments and put in a secured place responsible for follow-up calls and scheduling appointments for the Dm incharge.
Customer Service Representative
T-Mobile Call Center
Augusta, GA
01.2015 - 01.2018
- Assist Customers with any questions they may have. tell customers About our newest electronics we may have out that month. Let customers know about any promotions we may have also Handle all customers complaints if there is any.
Education
Bachelor of Science - Human Resource Management
Clayton State University
Skills
- Sales Promotion
- Training & Development
- Customer Satisfaction
- Staff Management
- Minimizing Waste
- Team Building
- Employee & Labor Laws
- Duty Management
- Organizational Development
- Effective Planning
- Time Management
- Managing Stock
- 55WPM
Certification
- OSHA & HIPAA Certified
- American Heart Association 1st AID & CPR Certified
Timeline
Manager
Dillards Department Store
08.2022 - 07.2024
Front Office Manager
All Clinical Lab
02.2018 - 12.2021
Customer Service Representative
T-Mobile Call Center
01.2015 - 01.2018
Bachelor of Science - Human Resource Management
Clayton State University
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