CRYSTAL SANCHEZ
Providence,RI
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs and drive satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Fleur Providence
Providence, RI
01.2026 - Current
- Delivered high-level guest service in upscale fine dining environment, personalizing each guest experience
- Upsold premium menu items, wine, and specialty offerings, enriching overall guest experience
- Managed multiple tables, maintaining composure and efficiency during high-volume service periods
Bartender/Server
AREA PVD
Providence, RI
01.2026 - 02.2026
- Applied knowledge of drink recipes and bar service techniques to enhance customer experience
- Provided friendly, attentive service in a fast-paced lounge environment.
- Continuously learning new drink recipes, flavor profiles, and bar techniques
Server/Bartender
Olive Garden Restaurant
Schaumburg, Illinois
08.2022 - 08.2025
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction
- Gained hands-on serving experience, including order taking, food running, and ensuring accuracy and satisfaction
- Strengthened teamwork, multitasking and problem-solving skills while consistently working with POS system to place orders, manage bills, and handle complimentary items
Life Insurance Agent
PFS Investments
Elgin, Illinois
01.2021 - 09.2024
- Crafted customized life insurance plans aligned with client needs and financial goals
- Enhanced client satisfaction through personalized, knowledgeable life insurance consultations
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs
- Led workshops on financial literacy, educating clients about insurance products and investment strategies
Food Service Manager
Chipotle Grill
Elmhurst, Illinois
01.2019 - 07.2021
- Supervised daily operations to uphold food quality standards and deliver exceptional customer service experiences.
- Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally
- Streamlined communication between front-of-house and kitchen staff by implementing a digital ordering system, enhancing order accuracy.
- Controlled labor hours and inventory costs through hands-on management and proactive adjustments that ensured operational efficiency.
Education
High School Diploma -
Proviso West High School
Hillside, IL05-2024
Associate of Science - Dental Assistance
Triton College
River Grove, IL05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Order accuracy
- Guest engagement
- High volume dining
- Menu knowledge
- POS operation
- High energy and stamina
- Problem-solving
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Certified Dental Assistant- Triton College, Completed 2022
- Certified in Illinois Food Handlers and BASSET—Renewed annually 2022-2025 (Current)
- Licensed in Illinois Life Insurance- Renewed every 2 years 2021-2025 (Current)
Timeline
Server
Fleur Providence
01.2026 - Current
Bartender/Server
AREA PVD
01.2026 - 02.2026
Server/Bartender
Olive Garden Restaurant
08.2022 - 08.2025
Life Insurance Agent
PFS Investments
01.2021 - 09.2024
Food Service Manager
Chipotle Grill
01.2019 - 07.2021
High School Diploma -
Proviso West High School
Associate of Science - Dental Assistance
Triton College