Crystal Sanchez

Welcome employees upon arrival in the department.

Submit personal care, speech, OT/PT, and transportation claims to Medicaid for all special needs students who have Medicaid.

Work with ARD facilitators when information isn't obtained correctly on the ARD.

Work closely with ECI and Easter seals on setting up evaluations for children under 3 years of age.

Work Child Find requests and Pegasus/Pegasus Pals.

Send out monthly invoices and collect monthly tuition.

Assist Senior Associate with incoming calls.

Assist Director and all Assistant Directors with daily tasks.

• Coordinated patient scheduling for surgical procedures, optimizing operational efficiency.
• Managed pre-operative assessments, ensuring compliance with regulatory requirements.
• Streamlined communication between surgical teams and patients, enhancing overall experience.
• Implemented electronic health record systems for improved data management and accessibility.
• Developed and maintained relationships with surgeons, facilitating seamless surgical operations.
• Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
• Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Coordinated administrative tasks to support departmental operations and enhance workflow efficiency.
• Managed scheduling and calendar coordination for multiple executives, ensuring optimal time management.
• Developed and maintained filing systems, improving document retrieval accuracy and accessibility.
• Provided comprehensive support during meetings, including agenda preparation and minute-taking for stakeholder review.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.