CRYSTAL SMITH-COATS
JEFFERSON CITY,TN
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with over 10+ years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to begin a new career. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Clinical Coordinator
Alliance Of Multi-specialty Research
05.2022 - 07.2023
- Coordinate clinical trials per FDA requirements and GCP guidelines per sponsor protocols.
- Basic understanding of SOPs and ensure they are adhered to in the conduct of the clinical research study.
- Basic understanding of medications per clinical trial.
- Acquire detailed knowledge of the protocol and procedures associated with each clinical research study.
- Effectively communicate with clinical research sponsors, CROs, monitors/CRAs, IRBS, laboratories and clinical personnel within the research industry.
- Advise Investigator, Sub-Investigator and staff on protocols, procedures required for the successful implementation and completion of each clinical research study.
- Notify Investigator, monitor/CRA of any adverse events or serious adverse events per the protocol.
- Maintain familiarity with each clinical research study’s requirements and apply all applicable regulations accurately.
- Complete all required documentation in a legible and timely fashion.
- Ensure all necessary documents are appropriately signed and dated.
- Possess a willingness to assume responsibility for tasks outside of your current role and to work flexible hours as needed.
RN GRD/LPN MED SURG
Tennova Hospital
01.2020 - 11.2022
- Administers medications within the scope of practice
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills
- Reports to a manager or Charge Nurse.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
LPN DAY SURGERY
Morristown-Hamblen Health Care
01.2018 - 08.2020
- Initiates admission database and history, and in collaboration with the RN implements patient and family teaching and care needs
- Practices in compliance with all regulatory standards and adheres to all hospital policy and procedures in the performance of duties
- Performs and prioritizes nursing care tasks
- Accurately follows the nursing plan of care and pertinent medical orders in collaboration and under direction of a RN
- Observes and reports nursing interventions and patient responses, and documents in a timely, concise and legible manner
- Recognizes, responds and reports changes in patient conditions to RN Team Leader
- Demonstrates principles of infection control; collaborates with infection control nurse to ensure safety of patients, visitors, and personnel
- Assists in orienting new employees or students to unit routines
- Administers IV venipuncture and parenteral fluids per established hospital protocol
- Performs specific advanced patient care treatments as approved to perform per hospital protocol
- Follows policies, procedures, and safety standards
- Completes required education assignments annually
- Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Comforted and counseled patients and families throughout care process.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
ED Tech/LPN & LPN on MED SURG
Tennova- Jefferson Memorial
01.2015 - 01.2018
- Provides clerical support for the Emergency Department by performing the following duties personally and as requested by appropriate personnel and contacts
- Cares for patients under the direction of nursing and medical staff in accordance with the plan of care
- Demonstrates excellent interpersonal and communication skills when interacting with patients, families, coworkers, physicians, visitors
- Triage and assisting in patient assessment
- Processes all ED orders
- Prepares packets for all transfers and admissions
- Assists with patients
- Administers fiberglass splints casts for ortho needs
- Handles all phone calls, doctor calls, patient calls and in-coding Ambulance traffic
- Assists in direction and traffic of inbound and outbound patients
- Assist in and often helps with collecting lab tests up to and including drawing labs via vein-puncture and urinalysis
- Transports patients to the floor for admission.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Comforted and counseled patients and families throughout care process.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
LPN
Tennessee Valley Primary Care
01.2010 - 01.2015
- Pulls and prepares patient's records, escorts patients to exam rooms, prepares patients for examinations and procedures according to physician preferences
- Also records vital signs of patients, including pulse, blood pressure, height, weight, etc
- And performs appropriate procedures, such as phlebotomy, injections, EKGs, Holter Monitors, etc
- Assists the physician(s) with procedures, as well as administering medications and conducting patient educations
- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc
- Performs clerical duties necessary for the physicians to see patients; contacts patients regarding test results or for other related reasons as directed as well as scheduling patient appointment as appropriate
- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis
- Adheres to established company policies and procedures (including the corporate compliance program), and follows state and federal regulations, such as OSHA and HIPPA guidelines
- Maintains strictest confidentiality, both internally (with Summit employees) and externally (with non-Summit employees)
- Performs all other duties assigned by supervisor, Site Manager, physician or Administrative Staff.
Clinical Technician
American Institute of Toxicology
01.2009 - 01.2010
- Handling all aspects of the in house laboratory
- Performs all veni-puncture activities
- Collects all blood and urine specimens for testing
- Orders, processes and ships blood and/or urine specimens for testing
- Logs all the details of the patient for shipment of the specimen
- Maintains organization in the collection of all specimens
- Performs tasks that aid and assist in the accurate and timely determination of drugs and chemicals in specimens
- Triage of patients
- Documents all results and verifies test findings
- Consults with the doctor(s).
Education
Associate of Science - Nursing
Excelsior School of Nursing
Albany, NY08.2021
Associate of Science - Nursing
Tennessee Technology
Morristown, TN05.2011
Skills
- Process improvements
- Physical Assessments
- Patient Education
- Patient Confidentiality
- Infection Control
- Clinical Documentation
- HIPAA Compliance
- Patient Relations
- HIPAA Compliant
- Patient Health Education
- CPR Certified
- BLS Certified
- PALS Certified
Accreditations And Licenses
- Registered Nurse Graduate (degree in hand currently awaiting my ATT)
- Licensed Practical Nurse (10 + years experience)
- Phlebotomy Certified
- CPR certified
- BLS certified
- PALS Certified
References
Dr. Jill Robinson, Talbott, TN, 423-581-2353, Rebecca Bailey, RN, BSN, Rutledge, TN, 865-850-8350, Kourtney Troup, RN BSN, Morristown, TN, 717-542-0434, Alyssa Musser, FNP, Talbott, TN, 865-312-2753, Lisa Godwin, FNP, Knoxville, TN, 865-548-5240, Dianne Dietz, Phleb. Instructor, Talbott, TN, 865-776-4769, Marty Gilbert -RN-Instructor, Morristown, TN, 423-586-5771, Charlene Zills -RN-Instructor, Morristown, TN, 423-586-5771
Timeline
Clinical Coordinator
Alliance Of Multi-specialty Research
05.2022 - 07.2023
RN GRD/LPN MED SURG
Tennova Hospital
01.2020 - 11.2022
LPN DAY SURGERY
Morristown-Hamblen Health Care
01.2018 - 08.2020
ED Tech/LPN & LPN on MED SURG
Tennova- Jefferson Memorial
01.2015 - 01.2018
LPN
Tennessee Valley Primary Care
01.2010 - 01.2015
Clinical Technician
American Institute of Toxicology
01.2009 - 01.2010
Associate of Science - Nursing
Excelsior School of Nursing
Associate of Science - Nursing
Tennessee Technology
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