Crystal Sotelo
New Braunfels,TX
Summary
Highly motivated and committed Certified Medical Assistant with 5+ years of superior performance in a fast-paced clinical setting. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Wimberley Medical Clinic
09.2019 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Oriented and trained new staff on proper procedures and policies.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Clinical Medical Assistant Extern
Cardiovascular Consultants of San Antonio
04.2019 - 05.2019
- Conducted EKG testing efficiently, aiding in the diagnosis of cardiovascular issues among patients.
- Prepared examination rooms, ensuring all necessary equipment and supplies were readily available for physicians.
- Obtained client medical history, medication information, symptoms, and allergies.
- Provided compassionate care to patients, offering emotional support during challenging situations.
Sales Associate
Connectivity Source
05.2017 - 04.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Waitress
Bonzai Steak and Sushi
08.2018 - 09.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Certfication, Medical Assistant -
College of Healthcare Professions
San Antonio, TX05.2019
High School Diploma -
Canyon High School
New Braunfels, TX05.2011
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Inventory and supply management
- Patient documentation
- Patient Assessments
- Customer Service
- Sterilization techniques
- Procedure Assistance
- Appointment Setting
- Operating EKG Equipment
Certification
- National Registered Certified Medical Assistant (NRCMA)
Timeline
Certified Medical Assistant
Wimberley Medical Clinic
09.2019 - 08.2024
Clinical Medical Assistant Extern
Cardiovascular Consultants of San Antonio
04.2019 - 05.2019
Waitress
Bonzai Steak and Sushi
08.2018 - 09.2019
Sales Associate
Connectivity Source
05.2017 - 04.2019
Certfication, Medical Assistant -
College of Healthcare Professions
High School Diploma -
Canyon High School
- National Registered Certified Medical Assistant (NRCMA)
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