Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Taber

Crockett

Summary

Dedicated customer service representative with a strong focus on active listening, teamwork, and data entry. Proven ability to manage shipping coordination and invoicing to enhance customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Walgreens
Houston, TX
03.2020 - 01.2022

Processed customer rewards points and desired information to customers

Customer Service Representative

Red Light Safety Company
Houston, TX
01.2017 - 03.2020

Processed payments and late fees accordingly

Customer Service Representative

Home Shopping Network
Houston, TX
08.2013 - 01.2016

Handled customer payments and incurred orders

Education

Business Information Management - Customer Service Specialist

Windham
Marlin, TX
04-2026

High School Diploma -

Katy High School
Katy, TX
05-2001

Business Management Courses - Business Management

Independence University
Salt Lake City, UT
11-2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Shipping coordination
  • Shipping and receiving
  • Invoicing and shipping documentation
  • Warehousing processes
  • Inventory management procedures
  • Team building
  • Shipment coordination
  • Inventory control
  • Sales support
  • Teamwork
  • Teamwork and collaboration
  • Shipment coding

Certification

National Certified - Customer Service Specialist

Timeline

Customer Service Representative

Walgreens
03.2020 - 01.2022

Customer Service Representative

Red Light Safety Company
01.2017 - 03.2020

Customer Service Representative

Home Shopping Network
08.2013 - 01.2016

Business Information Management - Customer Service Specialist

Windham

High School Diploma -

Katy High School

Business Management Courses - Business Management

Independence University