Crystal Williams
Territory Manager Of Stores
Wilmington,NC
Summary
Goal-oriented leader of leaders with distinguished experience in communication industries and proven leadership abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Territory Manager
Spectrum/ Charter Communications
10.2022 - Current
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Developed and monitored sales store goals and performance to drive territory goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Implemented successful sales strategies to drive revenue growth and exceed goals consistently.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Coached and developed high-achieving sales management employees to boost results
- Established successful relationships by building rapport and maintaining consistent communication.
Area Manager
Spectrum/ Charter Communications
04.2022 - 10.2022
- Resolved conflicts promptly to promote positive environment for employees
- Directed workforce planning, sales strategies, customer retention, and customer service management for multiple locations.
- Transformed underperforming teams into productive, profitable teams.
Retail Store Manager
Spectrum/ Charter Communications
09.2018 - 04.2022
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed inventory control processes
Education
Business Management
East Carolina University
Greenville, NCSkills
Organizational Skills
Problem-solving abilities
Sales Leadership
Team building
Time management abilities
Operating Procedures and Policies
Operations Management
Timeline
Territory Manager
Spectrum/ Charter Communications
10.2022 - Current
Area Manager
Spectrum/ Charter Communications
04.2022 - 10.2022
Retail Store Manager
Spectrum/ Charter Communications
09.2018 - 04.2022
Business Management
East Carolina University