Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Wilson

Detroit,MI

Summary

Dynamic professional with proven track record in team leadership and operational efficiency. Successfully led administrative teams in high-volume environments, ensuring compliance with regulations, and producing high-quality correspondence. Known for exceptional communication skills, meticulous attention to detail, and ability to manage multiple priorities effectively.

Overview

5
5
years of professional experience

Work History

First Impressions Coordinator

Detroit Training Center
Detroit, MI
09.2024 - Current
  • Facilitate efficient communication through visitor greetings, and telephone answering.
  • Manage and process payment documentation adhering to organizational procedures.
  • Register and catalog contacts in Salesforce database.
  • Support instructors with class preparation and attendance recording.
  • Distribute promotional materials regularly.
  • Enable efficient interdepartmental communication for swift issue resolution.
  • Maintain calendars of upcoming events, meetings, and deadlines.
  • Order office supplies when needed, and monitor inventory levels to ensure adequate stock is available at all times.
  • Maintain filing systems for all departments; create new files and update existing files on regular basis.

Creative Contributor

We Are Culture Creators
Detroit, MI
11.2023 - Current
  • Direct creative efforts for events, festivals, and private parties.
  • Contribute to concepts for events, videos, and photo shoots.
  • Manage decoration, painting, setup, and post-event cleanup.
  • Facilitate event-hosting duties.
  • Create promotional materials for brand representation with existing clients.
  • Acquired entry-level skill set in bartending.

Trust and Safety Content Analyst

Accenture
Detroit, MI
07.2022 - 05.2023
  • Contributed to oversight of Accenture's client, LinkedIn, website content.
  • Oversaw compliance of user-generated content with community guidelines.
  • Performed moderation tasks such as deleting, editing, and suspending accounts.
  • Validated facts, dates, and data through credible reference materials.
  • Tracked updates to LinkedIn policies.
  • Utilized expertise acquired from training sessions including AI Learning, Integrity and Unconscious Bias.
  • Collaborated with other teams within organization to address issues quickly.

Art Instructor

Painting With a Twist
Rochester Hills, MI
09.2020 - 02.2021
  • Directed and managed painting classes in professional environment for both new and returning participants.
  • Handled customer inquiries to ensure satisfaction during group sessions.
  • Motivated students to reach their highest potential by setting achievable goals.
  • Implemented safety protocols for use of art materials and equipment.
  • Adapted teaching methods to meet individual student needs.
  • Utilized online platforms such as Google Classroom for remote teaching purposes due to pandemic restrictions.

Education

Some College (No Degree) - Art Illustration

College For Creative Studies
Detroit, MI

Some College (No Degree) - Art Education, Art Therapy

Academy of Art University
San Francisco, CA

Skills

  • Service Excellence
  • Team Leadership
  • Prioritization Skills
  • Experienced in Document Formatting
  • Client Relations Management
  • Strong Verbal Skills
  • Dining Industry Expertise
  • Proficient Computer Skills
  • Document Analysis
  • Digital Graphic Creation
  • Classroom Facilitation
  • Effective Time Management
  • Heightened Situational Awareness
  • Responsive to Change
  • Innovative Thinking
  • Effective Team Collaboration
  • Proficient in Problem Solving
  • Email Management
  • Remote Communication Skills
  • Spreadsheet Management
  • Salesforce Proficiency
  • POS Software Proficiency
  • Recordkeeping
  • Schedule and calendar management
  • Staff management
  • Presenting ideas and plans
  • Database management
  • Strong Organizational Skills

Timeline

First Impressions Coordinator

Detroit Training Center
09.2024 - Current

Creative Contributor

We Are Culture Creators
11.2023 - Current

Trust and Safety Content Analyst

Accenture
07.2022 - 05.2023

Art Instructor

Painting With a Twist
09.2020 - 02.2021

Some College (No Degree) - Art Illustration

College For Creative Studies

Some College (No Degree) - Art Education, Art Therapy

Academy of Art University

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Crystal Wilson