Elizabeth Romero

Job description:

• Greet and welcome guests and teammates warmly and professionally.
• Maintain office security by following safety procedures and controlling access via the front desk (monitor logbook, issue visitor badges). Intercept visitors and screen them before entry into the facility, including ensuring that all visitors have assigned personnel before entering past the front lobby.
• Answer and direct incoming phone calls, voicemails, and emails to the appropriate personnel.
• Assist the Client Services Department in data entry. Including the management and maintenance of client data in CRM.
• Handle incoming chats on the company website and forward any inquiries to the appropriate personnel.
• Receive, sort, and distribute daily mail and deliveries.
• Provide white-glove customer service to visitors, clients, and employees, ensuring a positive experience for all individuals interacting with the organization.
• Assist with inquiries, provide information, and address general questions.
• Maintain the cleanliness, organization, and effectiveness of the following areas: front desk, lobby, conference and meeting rooms, storage area, mail room.
• Responsible for inventory management, keeping a multitude of supplies for different areas in the office stocked, and placing orders for replacements as needed.
• Collaborate with teammates and other departments to ensure efficient operations.
• Provide clerical support to internal PCI teams as assigned.
• Follow Quality Control and Quality Assurance processes and procedures.
• Support internal teammates with scheduling visitor and client facility visits and tours. Including capturing certain data and entering it into our CRM.
• Serve as a brand ambassador by creating and maintaining an atmosphere of warmth, optimism, and interest in the needs of visitors and employees through a ‘living the brand’ mentality and following company core values.
• Support the overall goals and initiatives of the organization.
• Perform other duties as assigned
• Perform other duties as assigned Job description:

• Company Overview: Postal Center International | PCI
• Rippin files produced from data files using digital web print equipment. Check quality of printing against standards including all delivery formats to standard. Reviewing all proof and final product samples produced before releasing to internal or external customers. Visually, inspecting and color matching the forms to samples throughout, run time to ensure that they meet Job specifications and quality standards.

• Company Overview: Postal Center International | PCI
• Ability to maintain a professional and welcoming demeanor in a fast-paced).
• Quality results.

• Selecting the Items
• Pick the items to fulfill orders.
• Pack the items in a box.
• Create and print the labels for each order
• Visually inspects product, follows proper procedures to reduce or eliminate product damage.
• Ensure orders are completed, loaded and shipped the same day.
• I used to check efficiently getting orders entered the system, accurately
• Assist in the receipt of inventory. (Sometimes)
• Organize inventory into allocated spaces (Sometimes)
• Dispatch orders in the order and sequence prescribed
• Participating in accurate inventory counting as needed.
• Communicates with other departments, staff groups and sales representants regarding status of merchandise.
• Other duties as needed or assigned by Warehouse Leads and Managers.
• Inbound calls
• Maintain a clean and organized work area and facility.
• Receive and understand work orders to determine the type and quantity of items ordered by customers.

• Handling incoming and outgoing calls, taking accurate messages and transferring calls to the sellers and managers.
• Managing client files.
• Sorting mail and accurately filing in client folders.
• Data entry, filing.
• Clear communication with our customers and visitors.
• Scanning / Uploading documents.
• Estimates for future orders for the customers
• Microsoft Office (Word, Excel, Etc.)
• Experience working with different software.
• Ability to follow direction and lead.
• Team mentality, attention to detail and positive attitude.
• Fast learner and quick to accurate new skills.
• Excellent ability to multitask and prioritize work.