Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Crystal Woolf

Los Angeles,CA

Summary

Dynamic and resourceful cybersecurity graduate with a strong foundation in digital defense, network security, and system troubleshooting across Windows and Linux platforms. Adept at Python and Visual Basic programming, with hands-on experience in ethical hacking, risk assessment, and forensic analysis. Brings a proven track record of reliability, communication, and problem-solving from diverse roles in logistics, customer service, and social support. Committed to continuous growth, and eager to contribute to innovative teams tackling today’s cybersecurity challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Driver

Papa Johns
Los Angeles, CA
06.2022 - 02.2024
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Utilized point-of-sale systems for taking orders from customers.

House Monitor

Reach for the Top
Los Angeles, CA
04.2021 - 02.2022
  • Created weekly duty logs for all house monitors on staff.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Organized programs and activities for residents.
  • Conducted room inspections and documented safety concerns.

Customer Service Representative

DPSS County
Los Angeles, CA
02.2019 - 12.2019
  • Managed packet room operations, and ensured up-to-date documentation.
  • Ordered and maintained proper client forms efficiently.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Education

Bachelor of Science - Cybersecurity

California Southern University San Marcos
San Marcos, CA
06-2029

Associate of Science - Cybersecurity

Los Angeles City College
Los Angeles, CA
06-2024

Skills

  • Network security
  • Incident response
  • Vulnerability assessment
  • Customer service
  • Data analysis
  • Documentation management
  • Communication & Teamwork
  • Problem Solving & Adaptability
  • Documentation & Attention to Detail
  • Customer Service Excellence

Certification

  • Cybersecurity Certificate of Achievement, LACC – 2024
  • Cybersecurity Analyst Certificate of Achievement, LACC – 2024

Timeline

Driver

Papa Johns
06.2022 - 02.2024

House Monitor

Reach for the Top
04.2021 - 02.2022

Customer Service Representative

DPSS County
02.2019 - 12.2019

Bachelor of Science - Cybersecurity

California Southern University San Marcos

Associate of Science - Cybersecurity

Los Angeles City College