CRYSTAL WRIGHT
ATLANTA,GA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Online Sale Rep
Home Depot
02.2022 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed online orders, ensuring timely processing and shipment accuracy.
- Resolved customer inquiries via chat and email, maintaining high satisfaction rates.
- Collaborated with marketing team to promote online sales campaigns effectively.
- Analyzed sales data to identify trends and recommend product improvements.
Lead Teacher's Assistant
Easterseals Academy
01.2010 - 03.2021
- Facilitated classroom activities, enhancing student engagement and learning outcomes.
- Collaborated with lead teachers to develop individualized education plans for students.
- Mentored new teaching assistants, providing training on best practices and classroom management techniques.
- Implemented behavioral interventions, improving student behavior and classroom dynamics.
- Organized educational materials and resources, streamlining lesson preparation processes.
- Supervised students during lunchtime or recess periods, ensuring safety while promoting responsible behavior among peers.
Security Officer
Morehouse College
03.2008 - 01.2020
- Monitored campus premises to ensure safety and security of students and staff.
- Responded promptly to emergency situations, coordinating with local law enforcement as needed.
- Conducted routine patrols of buildings and grounds to deter criminal activity and enforce regulations.
- Collaborated with administration to develop security protocols for campus events and activities.
- Trained new security personnel on procedures, policies, and emergency response techniques.
- Investigated incidents, documenting findings and recommending improvements to enhance safety measures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
Education
High School Diploma -
Carver High School
Atlanta, GA05-2002
Skills
- Goal-oriented mindset
- Online marketing
- Social media proficiency
- Inventory monitoring
- Cold calling
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Languages
English
Full Professional
Timeline
Online Sale Rep
Home Depot
02.2022 - Current
Lead Teacher's Assistant
Easterseals Academy
01.2010 - 03.2021
Security Officer
Morehouse College
03.2008 - 01.2020
High School Diploma -
Carver High School