Crystal Zarraga
Fontana,CA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerk
GXO
09.2022 - Current
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Input data into spreadsheets and databases.
Lead
OnTrac
01.2022 - 08.2022
- Boosted team productivity by implementing efficient project management strategies.
- Enhanced communication and collaboration among team members by organizing regular meetings and brainstorming sessions.
- Streamlined processes for improved efficiency, resulting in higher output and reduced costs.
- Developed strong relationships with clients to ensure their needs were met and projects were delivered on time.
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
- Set overall vision and provided team leadership.
- Defined operational metrics to evaluate efficiency of processes and procedures.
Cashier
Dollar Tree
09.2019 - 12.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Picking Lead
Ingram Micro
03.2018 - 07.2019
- Improved order picking accuracy by implementing a streamlined tracking system and updated training procedures.
- Reduced errors in shipments by closely monitoring the picking process and providing timely feedback to team members.
- Enhanced productivity through the consistent evaluation and optimization of picking routes and strategies.
- Ensured on-time deliveries by effectively prioritizing tasks and managing resources amongst team members.
- Maintained a safe working environment, conducting regular safety trainings and adhering to warehouse protocols.
- Collaborated with other departments, ensuring seamless communication and coordination for efficient order processing.
- Conducted regular performance evaluations of each picker, providing constructive feedback and developing action plans for improvement.
Packing Handler
Khol's
09.2017 - 01.2018
- Enhanced packing efficiency by implementing new packing techniques and procedures.
- Reduced product damage rates through careful handling and proper packaging materials usage.
- Increased order processing speed by maintaining an organized and clean work area.
- Initiated proof of delivery documents to trace lost shipments.
- Inspected items for defects and damage.
Education
High School Diploma -
Gilbert
Anaheim06.2016
Skills
- Cash Management
- Quality Control
- File Maintenance
- Database entry
- Filing systems
- Database Management
- Proofreading
- Attention to Detail
- Inventory Assessment
- Reliability
- Problem-Solving
- Teamwork and Collaboration
- Effective Communication
Certification
- Licensed forklift - 1 year
Languages
Spanish
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Clerk
GXO
09.2022 - Current
Lead
OnTrac
01.2022 - 08.2022
Cashier
Dollar Tree
09.2019 - 12.2021
Picking Lead
Ingram Micro
03.2018 - 07.2019
Packing Handler
Khol's
09.2017 - 01.2018
High School Diploma -
Gilbert
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