Veronica Meza
Burger King
Cumming,GA
11
years of professional experience
Dynamic Assistant Manager with a proven track record in streamlining operations and enhancing customer service. Expertise in team mentorship and regulatory compliance, driving efficiency and performance in high-paced environments.
Work History
Assistant Manager
7 Years 6 Months- Streamlined daily operations to enhance efficiency and service quality.
- Mentored team members, fostering skill development and performance improvement.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Analyzed customer feedback to identify trends and improve menu offerings.
Shift Manager
10 Years 8 Months- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on customer service protocols and operational standards.
- Implemented inventory management processes to minimize waste and optimize stock levels.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment.
Server
3 Years 3 Months- Delivered exceptional customer service to enhance guest satisfaction and dining experience.
- Managed table assignments and prioritized guest needs to ensure efficient service flow.
- Trained new staff on restaurant policies, menu offerings, and service standards.
- Collaborated with kitchen team to coordinate timely food delivery and address special requests.
Education
Associate's Degree - Medical Billing And Coding
Skills
Customer service
Money handling
Team leadership
Decision-making
Timeline
Assistant Manager
Arby's Richmond Va
02.2019 - CurrentRead More
Shift Manager
Burger King
12.2015 - CurrentRead More
Server
Golden Corral Buffet and Grill
03.2015 - 06.2018Read More
Texas Vocational College
Associate's Degree from Medical Billing And Coding
Read More