Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Crystal Frances Plunkett

Bryant,Arkansas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Educational Coordinator position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Business Manager

Doug's Snowballs and Cafe'
04.2014 - 10.2021
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by 90%, fostering a positive work environment, and providing effective leadership.
  • Communicated with customer and vendors positively, with particular attention to problem resolution.
  • Negotiated 10 contracts a month with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • All things HR related: payroll, employee relations, new hire onboarding, and training/development sessions facilitator

Assistant Director

Nutrition & Day Care Assistance LLC.
11.2016 - 10.2019
  • Oversaw the purchasing and organization of the company's inventory daily.
  • Recruited, interviewed, and hired 20 employees annually. Implemented a mentoring program to promote positive feedback and engagement.
  • Assisted the Director in developing innovative programs to improve students' academic performance and retention rate.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coordinated cross-departmental collaboration to create interdisciplinary units that enriched students' understanding of course material.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating 30 employee schedules and monitoring 40 call-outs daily.

Certified Paraprofessional

Kelly Educational Staffing Services
New Orleans , Louisiana
08.2013 - 05.2015
  • Provided additional support to 10 students outside of the classroom, assisting with homework and study skills as needed.
  • Monitored 20 students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Developed and delivered presentations on course topics.
  • Assisted the classroom teacher in supervising snack time and indoor and outdoor play.
  • Facilitated small group instruction for struggling learners, resulting in higher levels of comprehension and retention of material.
  • Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
  • Developed and implemented strategies to improve student engagement.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Fostered a supportive learning environment by addressing the diverse social, emotional, and academic needs of 20 students.
  • Assisted teachers during planning sessions, contributing valuable insights based on direct experience working with individual students' strengths and weaknesses.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Supervised 20 to 25 students on field trips for safety and proper behavior in public settings.
  • Improved student behavior by implementing positive reinforcement techniques and clear expectations in the classroom.
  • Assisted teachers in executing data-driven instruction, leading to increased student success in assessments.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Participated in professional development opportunities to stay current on best practices within the field of special education paraprofessionals.
  • Administered tests and assessments to evaluate student progress and performance.
  • Demonstrated specific skills and activities for students to improve understanding and take the excess workload off teachers.

Certified Paraprofessional

Rockdale County Public Schools
Conyers, GA
08.2006 - 05.2010
  • 'Assisted 25 students in developing a deeper understanding of course concepts by providing one-on-one support.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Supported 7 students with disabilities in mainstream classrooms, enabling their successful integration into general education settings.
  • Maintained accurate records of 32 students' performance data, collaborating closely with teaching teams to inform decision-making processes.
  • Prepared materials for lessons, ensuring that resources were accessible and engaging for all learners in the classroom.
  • Graded and provided feedback on assignments.
  • Boosted student achievement by 85% providing targeted one-on-one support and implementing personalized interventions.
  • Assisted the teacher in preparing instructional materials and displays.
  • Developed and delivered presentations on course topics.
  • Prepared reports and maintained administrative records.
  • Participated in professional development opportunities to stay current on best practices within the field of special education paraprofessionals.
  • Improved student behavior by implementing positive reinforcement techniques and clear expectations in the classroom.
  • Developed and implemented strategies to improve student engagement.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Oversaw 32 students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
  • Implemented research-based instructional strategies that led to improved academic performance of 80% across all subject areas.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Demonstrated specific skills and activities for students to improve understanding and take the excess workload off teachers.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Contributed to a safe and structured learning environment by consistently enforcing school policies and procedures.
  • Served as a positive role model for students by exhibiting professionalism, dedication, and a passion for lifelong learning.
  • Assisted teachers during planning sessions, contributing valuable insights based on direct experience working with individual students'' strengths and weaknesses.
  • Assisted the classroom teacher in supervising snack time and indoor and outdoor play.
  • Administered tests and assessments to evaluate student progress and performance.
  • Cleaned, organized, and restocked classrooms for upcoming classes.
  • Conducted weekly review sessions to help students prepare for exams.
  • Relieved classroom teacher during breaks and maintained order and structure in the classroom.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Monitored students in the computer lab to enforce proper use of resources.
  • Supported students with disabilities in mainstream classrooms, enabling their successful integration into general education settings.

Education

MBA - Business Administration

University of Phoenix
Tempe, AZ
05.2026

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
02.2022

Certification in Human Resource Management - Human Resources Management

University of Phoenix
Tempe, AZ
07.2021

High School Diploma -

Warren Easton Senior High School
New Orleans, LA
05.1999

Skills

  • Budget Management
  • Program coordination
  • Customer Relationship Management
  • Contract Management
  • Staff Training
  • Decision-Making
  • Human Resources
  • Business Administration
  • Scheduling and Coordinating
  • Meeting facilitation

Certification

  • Human Resource Management, University of Phoenix - July 2021-current
  • New Hire Trainer, Brinker International (Chili's Restaurant)-August, 2010-May, 2013
  • Louisiana Paraprofessional Certificate, Louisiana Board of Education- August, 2013
  • Georgia Paraprofessional Certificate, Georgia Professional Standards Commission- December, 2007-June, 2013

Timeline

Assistant Director

Nutrition & Day Care Assistance LLC.
11.2016 - 10.2019

Business Manager

Doug's Snowballs and Cafe'
04.2014 - 10.2021

Certified Paraprofessional

Kelly Educational Staffing Services
08.2013 - 05.2015

Certified Paraprofessional

Rockdale County Public Schools
08.2006 - 05.2010

MBA - Business Administration

University of Phoenix

Bachelor of Science - Business

University of Phoenix

Certification in Human Resource Management - Human Resources Management

University of Phoenix

High School Diploma -

Warren Easton Senior High School