Crystal L. Parks

• Manages executive calendars, scheduling meetings, appointments and coordinating travel arrangements
• Monitors ongoing projects for adherence to prescribed timelines, suggests operational changes where needed.
• Arranges corporate and office conferences for company employees and guests
• Coordinates flights, ground transportation and hotel accommodations for smooth travel
• Answers communications and responds to inquiries from customers, vendors and other external contacts.
• Enters personnel and subcontractor data into central database
• Assisted management staff in annual year-end processes and reports
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

Leads the Master of Business Administration recruiting coordinator team, duties include:

• Creating, building and executing end-to-end evaluation process including internal tool design, step-by-step procedures, audit mechanisms, and subsequent program review
• Decreased defects from 6% percent in FY21 to under 1% in FY23
• Establishing relationships with technical teams to resolve defects and data inaccuracies in stakeholder dashboards.
• Administering shared inbox with 500+ daily communications with internal stakeholders.
• Creating and maintaining spreadsheets and databases to track and analyze data.
• Handling confidential and sensitive information with discretion and tact.

• Scheduled 30+ appointments, registered patients though Athena daily
• Developed and managed accurate and confidential patient records
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
• Established relationships with Medicare, Medicaid, and private insurance providers to resolve billing issues effectively
• Called about and faxed over necessary documents for billing processes
• Educated patients by demonstrating proper use of equipment and exercise routines
• Constructed Techs monthly schedule, and outings for staff