Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystie Cassinelli

Salt Lake City,UT

Summary

Responsible Customer Service Representative proficient in providing customers with exceptional care. Attentive and ready to learn with excellent listening and comprehension skills. History of staying organized and reliable in order to provide each customer the same care.

Overview

3
3
years of professional experience

Work History

Pricing and Cashier

At Home
10.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed pricing on seasonal items and adjusted them as needed.

Customer Service Representative

All Utah Plumbing Heating And Air
03.2021 - 07.2023
  • Promptly answer phones to avoid customer holding for extended periods of time
  • Sent confirmation emails for existing appointments to ensure we kept open communication.
  • Dug through older customers to drum up more business.
  • Handled social media updates and posting in an effort to find new avenues and clients.
  • Managed bills for the office as well as client files and personal information in an organized manner.

Education

GED -

Southpointe Adult High School
West Jordan
05.2022

Skills

  • Cash Register Operation
  • POS Systems
  • Payment Collection
  • Customer Service
  • Phone Etiquette
  • Office Management
  • Adaptable
  • Dependable

Timeline

Pricing and Cashier

At Home
10.2023 - Current

Customer Service Representative

All Utah Plumbing Heating And Air
03.2021 - 07.2023

GED -

Southpointe Adult High School
Crystie Cassinelli