Crystin Giddens
MENIFEE,CA
Summary
Cheerful and highly motivated employee offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server/Assistant Manager
Dennys Restaurant
05.2011 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Manager
Submarina
01.2006 - 06.2011
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
Associate of Science - Nursing
Mount San Jacinto College
Menifee, CACNA
Trinity Health Academy
Murrieta, CA05.2024
Skills
- Sanitation Standards
- Food Safety Compliance
- Task Delegation
- Staff Training and Development
- Employee Scheduling
- Guest Service
- Customer Service Management
Certification
- CNA / Certified Nursing Assistant
License # 1292857
- BLS/ Basic Life Support
Timeline
Server/Assistant Manager
Dennys Restaurant
05.2011 - Current
Manager
Submarina
01.2006 - 06.2011
Associate of Science - Nursing
Mount San Jacinto College
CNA
Trinity Health Academy
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