Kristal JADE Balduck
Fort Mohave ,AZ
Summary
Dynamic and results-driven professional with extensive experience in the restaurant industry, notably at Big Daddy's Burgers and Beer. Proven expertise in staff training and food safety compliance, enhancing operational efficiency and customer satisfaction. Successfully implemented inventory control measures, significantly reducing waste while fostering a collaborative team environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server/Assistant Manager
Big Daddy's Burgers and Beer
01.2021 - 08.2025
- Managed daily operations to ensure a smooth workflow in a fast-paced restaurant environment.
- Implemented inventory control measures, reducing food waste and improving stock management.
- Coordinated employee schedules, optimizing staffing levels during peak service times.
- Trained staff on menu knowledge and service standards, enhancing customer satisfaction.
Server
Denny's
01.2014 - 01.2020
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently during peak hours to ensure timely service.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
Sever/Assistant Manager
IHOP
01.2011 - 01.2013
- Resolved customer inquiries promptly, contributing to a positive dining experience.
- Monitored inventory levels to prevent shortages and manage food costs effectively.
- Facilitated communication between kitchen and front-of-house staff to streamline service.
- Conducted regular performance evaluations to support employee development.
Assistant Manager
Arbys
01.2007 - 01.2010
- Monitored food safety practices, ensuring compliance with health regulations.
- Facilitated team meetings to align staff on goals and encourage open communication.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Supported budget oversight by tracking expenses and identifying cost-saving opportunities.
- Executed marketing initiatives to boost brand awareness within the community.
- Trained staff on new menu items, enhancing customer knowledge and service quality.
Education
GED -
Millcreek
Saint George UTFirst Responder, Fire Fighter
Gasquet Fire Training
Gasquet California01-2020
Skills
- Staff training and development
- Sanitation standards
- Food safety compliance
- Task delegation
Certification
First Responder and Fire Fighter One
Timeline
Server/Assistant Manager
Big Daddy's Burgers and Beer
01.2021 - 08.2025
Server
Denny's
01.2014 - 01.2020
Sever/Assistant Manager
IHOP
01.2011 - 01.2013
Assistant Manager
Arbys
01.2007 - 01.2010
GED -
Millcreek
First Responder, Fire Fighter
Gasquet Fire Training