Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cukeyra Blackshear

Detroit,MI

Summary

Experienced Project Manager with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Scrum Master/Program Manager

DWM Holdings
09.2021 - Current
  • Leverage JIRA tasks/details like epics, features, and stories to prioritize, track and monitor product goal and roadmap
  • Facilitated all Scrum Events including the Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
  • JIRA admin activities for teams (created boards, workflows, filters, dashboards, reports using JQL.)
  • Administer all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives, coached team members and clients on Agile process with 100% participation rate
  • Manage capacity allocation and workload balancing between on-site and offshore developers, ensuring optimum distribution and increased efficiency across competing projects and return on investment of at least 35%



Agile Project Coordinator

B2K Hauling
04.2020 - 09.2021
  • Utilizing Asana to engage with business/product owners in the creation of user stories and requirements while maintaining an accurate backlog
  • Collaborating with channel owners to drive and execute integrated go to-market programs
  • Performing data analytics and applying data science techniques to improve network’s capacity and overall service
  • Using Salesforce to administer and maintain the marketing automation platform while nurturing campaigns and leveraging reporting data to draw insights
  • Took ownership to drive through resolutions of issues or blockers, coordinate directly with other development/product teams on inter-dependencies or through scrum-of-scrum ceremony


Case manager | Healthcare

Aetna
04.2017 - 04.2020
  • Achieved $2.1M in savings through a 17.5% reduction in hospital admissions and supported projects related to Medicaid and Medicare
  • Managed a caseload of 310 clients per month, providing medical, behavioral, and community resources support.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with Medicaid and Medicare, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Case Manager

Health Alliance Plan
04.2016 - 04.2017
  • Coordinated with the scrum team in Daily Scrum Meetings, Sprint Planning Meetings, Sprint Review Meetings
  • Effective line status communication while ensuring all safety, quality and efficiency objectives are achieved
  • Lead a behavioral health team of nine individuals in ensuring department operations were compliant per the state
  • Managed a caseload of 347, provided clinical data to insurers, and collaborated with financial staff on billing and contract issues
  • Compliance reports creation for bi-weekly audits in accordance with FDA regulations.

Education

Masters of Science - Social Work

WAYNE STATE UNIVERSITY
2015

Bachelor of Science - Social Work

WAYNE STATE UNIVERSITY
2013

Skills

  • Customer Requirements Analysis
  • Agile Best Practices
  • Waterfall Methodology
  • Status Updates
  • Performance Monitor
  • Stakeholder Negotiations
  • Backlog Management

Certification

  • PMP - Program Management Professional
  • Certified Scrum Master

Timeline

Scrum Master/Program Manager

DWM Holdings
09.2021 - Current

Agile Project Coordinator

B2K Hauling
04.2020 - 09.2021

Case manager | Healthcare

Aetna
04.2017 - 04.2020

Case Manager

Health Alliance Plan
04.2016 - 04.2017

Masters of Science - Social Work

WAYNE STATE UNIVERSITY

Bachelor of Science - Social Work

WAYNE STATE UNIVERSITY

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Cukeyra Blackshear