Medical Assistant - Front Office
JT Family Care
San Jose, CA
01.2025 - Current
- Manage front desk operations, greet patients, and process check-in/check-out procedures
- Schedule and confirm patient appointments using EHR software
- Verify insurance coverage, process pre-authorizations, and process billing requests
- Maintain accurate and secure patient records
- Assist with medical documentation, referrals, and patient correspondence
- Coordinate with healthcare providers to ensure seamless patient care
- Handle multi-line phone systems and respond to patient inquiries in a professional manner
