Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
Overview
2
2
years of professional experience
Work History
Logistics Specialist
Caterpillar Inc
07.2023 - Current
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Built and established relationships with staff and vendors.
Developed and implemented strategies to reduce costs and improve quality of service.
Negotiated contracts to secure favorable rates and terms.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Coordinated driver dispatch to accomplish daily delivery requirements.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Coordinated shipments and tracked progress to facilitate timely delivery.
Implemented systems and procedures for accurate data collection and reporting.
Monitored performance of logistics operations to identify areas for improvement.
Production Support Specialist
Metcam
03.2022 - 07.2023
Provided consultative assistance to technical staff and business unit clients by recommending and implementing solutions to business problems.
Reported economic modeling of licensing projects and income/cash flow forecasts.
Prepared reports and technical documentation of day-to-day production processes.
Conferred with internal staff to deliver smooth functioning and minimal downtime of newly implemented systems and procedures.
Collaborated with other departments to optimize production workflows.
Worked closely with test, development and requirements team members to analyze, investigate and resolve common issues.
Education
Associate of Applied Science - Information Technology
Hinds Community College
Raymond, MS
12.2016
Associate of Applied Science - Cyber Security
Hinds Community College
Raymond, MS
12.2016
Skills
Shipment coordinating
Import/export requirements knowledge
Warehouse Management
Logistics Analysis
Documentation Management
Distribution Management
Transportation Planning
Freight Forwarding
Team Oversight
Timeline
Logistics Specialist
Caterpillar Inc
07.2023 - Current
Production Support Specialist
Metcam
03.2022 - 07.2023
Associate of Applied Science - Information Technology