Proven in delivering exceptional customer service and hospitality expertise, I excelled at Skewers Mediterranean Grille by mastering multitasking and maintaining high cleanliness standards. My ability to swiftly resolve customer issues and efficiently manage financial transactions as a Sales Associate at MTB Surfshop showcases my skill set, customer relationship building.
Overview
2
2
years of professional experience
Work History
Server/Host
Skewers Mediterranean Grille
Indialantic, FL
03.2024 - 06.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Associate
MTB Surfshop
Indialantic, FL
11.2022 - 02.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.