Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cursty Davis

Denton,TX

Summary

Experienced Community Association Manager with a strong background in managing homeowners associations, condominiums, and cooperatives. Skilled in overseeing 1,600+ units and 20+ associations, with expertise in property maintenance, budgeting, contract negotiation, and compliance. Known for exceptional leadership, communication, and problem-solving skills, fostering positive relationships with residents, board members, vendors, and staff. Currently training new community managers to ensure successful onboarding. Seeking to apply my expertise in community operations and resident support to contribute to a dynamic team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Community Manager

Secure Association Management
Denton, TX
03.2022 - Current
  • Collaborated with board members in creating an annual budget for operating expenses incurred by the Community Association.
  • Maintained seamless daily operations for residential community.
  • Resolved conflicts between residents regarding matters pertaining to rules or regulations within the community association.
  • Reviewed contracts submitted by vendors prior to approval by board members.
  • Advised board members on best practices when it comes to managing a successful Community Association.
  • Facilitated timely resolution to neighborhood challenges and tenant complaints.
  • Conducted inspections of common areas in order to identify any maintenance or repair needs.
  • Managed over 1,600+ doors and 20 associations simultaneously, maintaining a complaint-free environment.
  • Recognized by management for providing exceptional customer service.
  • Conducted 30-40 meetings annually, including Annual Meetings, Board Meetings, and workshops.
  • Recorded comprehensive meeting minutes, ensuring accuracy and clarity.

Leasing Assistant

Scion Group
Denton, TX
03.2020 - 03.2022
  • Built brand loyalty by delivering stellar leasing experience to residents.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Developed marketing strategies to increase demand for vacant units.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Greeted prospective tenants, answered questions and provided tours of available units.
  • Inspected vacated apartments to ensure that they were left in good condition.

Barista

Starbucks
Denton, TX
10.2019 - 04.2020
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prioritized drink requests while managing interruptions.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 10%.

Education

High School Diploma -

Fred Moore High School
Denton, TX
01.2021

Skills

  • Professional demeanor
  • Friendly and outgoing
  • Performance improvement
  • Adaptive and Creative
  • Maintenance and repair coordination
  • Income and expense management
  • Daily operations oversight
  • Property tours and inspections
  • Time management
  • Customer service
  • Active listening
  • Property inspections
  • Client service and support
  • Property management
  • Staff training
  • Problem-solving
  • Vendor management
  • Meeting participation

Certification

  • M-100: The Essentials of Community Association Management
  • Certified Microsoft Office Specialist: Word Associate

Timeline

Community Manager

Secure Association Management
03.2022 - Current

Leasing Assistant

Scion Group
03.2020 - 03.2022

Barista

Starbucks
10.2019 - 04.2020

High School Diploma -

Fred Moore High School
Cursty Davis