Curtis Bell
Pine City,MN
Summary
Driven professional with a proven track record at Cacti Transport & Recovery LLC, excelling in operations management and customer relations. Skilled in team oversight and business administration, achieving increased customer satisfaction through innovative solutions. Demonstrates strong relationship building and verbal communication, adept at propelling business growth and streamlining processes. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Owner
Cacti Transport & Recovery LLC
02.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Concrete Finisher
Alpha Concrete LLC
06.2015 - 09.2021
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Created specific finishes on poured concrete.
- Operated equipment such as skidloaders and trucks safely to efficiently complete site work.
- Demonstrated versatility by successfully completing various types of concrete projects, including residential, commercial, and industrial applications.
- Minimized downtime during projects by properly maintaining all of the tools, equipment, and machinery
- Achieved aesthetically pleasing results on decorative finishes using stamping or staining techniques tailored to individual client preferences.
- Streamlined workflow on job sites by skillfully operating various pieces of heavy machinery used in the concrete placement process.
- Applied sealers or waterproofing to concrete as required by project.
Retail Worker
Isanti Retail Meats
06.2011 - 06.2015
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Education
High School Diploma -
Cambridge-Isanti High School
06.2015
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Team Oversight
- Administrative Oversight
- Sales management
- Business Administration
Timeline
Owner
Cacti Transport & Recovery LLC
02.2021 - Current
Concrete Finisher
Alpha Concrete LLC
06.2015 - 09.2021
Retail Worker
Isanti Retail Meats
06.2011 - 06.2015
High School Diploma -
Cambridge-Isanti High School
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