Curtis Bridges
Waukegan,IL
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Southwire
Waukegan, IL
07.2021 - 12.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Took special orders in person and over telephone, generating additional revenue every month.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
GED -
College of Lake County
Grayslake, IL03-2001
Skills
- Account updating
- Complaint resolution
- Scheduling
- Product knowledge
- Consultative sales
- Merchandise upselling
Timeline
Customer Service Representative
Southwire
07.2021 - 12.2023
GED -
College of Lake County
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