Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Curtis Dalton

Medford,Oregon

Summary

Motivated business professional bringing 25 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations. Well-versed in training, educating, motivating and supporting staff members.

Overview

34
34
years of professional experience

Work History

Owner

Dalton Marketing
02.2012 - Current
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Manager

Ram Offset Lithographers
06.2001 - 09.2012
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved marketing to attract new customers and promote business.

Petty Officer Second Class

United States Navy, USN
01.1990 - 09.1998
  • Enhanced team performance by providing thorough training and skill development to junior personnel.
  • Streamlined operational processes for increased efficiency by identifying and implementing improvements in work procedures.
  • Ensured compliance with safety protocols, reducing the risk of accidents and maintaining a secure working environment.
  • Assisted in planning and executing mission objectives, contributing to overall mission success.
  • Maintained accurate inventory records and timely requisition of supplies, ensuring proper resource allocation for operations.
  • Provided exemplary leadership during high-stress situations, resulting in successful completion of critical missions.
  • Conducted regular maintenance on equipment, extending its lifespan and guaranteeing optimal performance during operations.

Education

High School Diploma -

Lakewood High School
Lakewood, OH
06.1989

Skills

  • Budget Management
  • Business Management and Development
  • New Business Launch
  • Business Growth and Retention
  • Vendor Relations
  • Small Business Operations
  • Project Management
  • Sales Techniques
  • Customer Service
  • Public Relations
  • Sales Strategies
  • Sales Promotion

Timeline

Owner

Dalton Marketing
02.2012 - Current

Manager

Ram Offset Lithographers
06.2001 - 09.2012

Petty Officer Second Class

United States Navy, USN
01.1990 - 09.1998

High School Diploma -

Lakewood High School
Curtis Dalton