Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Curtis Huery

Humble,Texas

Summary

Customer service representative with experience supporting secure document destruction, records management, and transportation operations. Skilled in task prioritization, attention to detail, and resolving service issues with professionalism. Builds strong customer relationships while keeping work accurate, organized, and on schedule.

Overview

1
1
Certification
22
22
years of professional experience

Work History

Customer Service Representative

Shred It
Houston, TX
11.2017 - 05.2026
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved service issues using company policies and customer account details.
  • Managed customer inquiries for secure document destruction and records management services.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Verified chain of custody details for confidential material handling.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Driver

EXCUTIVE EMS
Houston, Texas
06.2014 - 08.2016
  • Operated EMS transport vehicles for Executive EMS patient transfers.
  • Secured wheelchairs, stretchers, and safety equipment to ensure patient safety during transport.
  • Followed traffic laws and EMS transport procedures at all times.
  • Inspected vehicles before routes and reported safety concerns.
  • Communicated with dispatch and medical staff about pickup details.
  • Adhered to company policies and procedures related to safety and security standards.
  • Checked vehicles for mechanical issues and ensured safety compliance to maintain operational readiness.
  • Performed pre-trip inspection checks and reported problems to the supervisor.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.

Warehouse/Assembly Line Worker

Staffing Agency
Houston, Texas
02.2004 - 04.2015
  • Verified incoming shipments against purchase orders and shipping documents.
  • Inspected packages for damage and reported discrepancies to supervisor.
  • Prepared outgoing shipments using labels, packing slips, and carrier requirements.
  • Organized stock locations to support daily shipping and receiving flow.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.

Education

GED -

University of Housotn
Houston, TX
07-1992

Skills

  • Customer service
  • Customer relationship management
  • Customer engagement
  • Effective communication
  • Active listening
  • Problem-solving
  • Attention to detail
  • Task prioritization
  • Composed under pressure
  • Professional conduct
  • Critical thinking

Certification

  • CDL-Commercial Drivers License (Class A)

Timeline

Customer Service Representative

Shred It
11.2017 - 05.2026

Driver

EXCUTIVE EMS
06.2014 - 08.2016

Warehouse/Assembly Line Worker

Staffing Agency
02.2004 - 04.2015

GED -

University of Housotn
Curtis Huery