Well-qualified customer service representative with four years experience in the retail industry. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers. Would like to stay within customer service roles to help elevate the customer and guest experience.
Work History
Associate
2 Years 1 Month
Wood U Please | 07.2024 - Current
Operated power tools and equipment safely, maintaining high safety standards on job sites.
Completed installations of building structures, trim, flooring, and cabinetry.
Demonstrated close attention to detail to verify quality and accuracy of work.
Lead Consultant
1 Year 8 Months
Fedex Office | 07.2024 - 03.2026
Collaborated with design teams to ensure print specifications met client requirements.
Managed inventory of printing supplies, ensuring optimal stock levels for production needs.
Trained new staff on shipping procedures, safety protocols, and operational standards.
Processed shipping documentation and labels, ensuring compliance with regulations.
Machine Operator
3 Years
Schoens Installation Services | 07.2021 - 07.2024
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues
Documented daily production data and submitted accurate time logs to keep management up-to-date
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Sales Associate
2 Years 9 Months
Bath And Body Works | 02.2021 - 11.2023
Located items for customers by checking sister stores and online options
Explained promotions and special offers to customers.
Assisted customers with product selection, sizing and styling.
Greeted customers and provided exceptional customer service.
Vendor
5 Months
Rambo Nursery | 02.2021 - 07.2021
Met supply demands by accurately forecasting stock requirements
Answered customers' questions about products, prices, and availability
Laid out and planned a set up for the floor with available product.
Dishwasher
7 Months
Carrabbas Italian Grill | 07.2020 - 02.2021
Cleaned silverware and china using proper sanitizing techniques
Consistently completed opening and closing duties
Avoided trash buildup through regular collection and disposal.
Bar Back
6 Months
Freight Kitchen & Tap | 02.2020 - 08.2020
Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Restocked ice and prepared garnishes for drinks.
Cleaned the bar area including counters, glasses, and utensils throughout shift.
Temp Worker
5 Months
Express Employment | 07.2019 - 12.2019
Set up equipment and cleared work areas of any debris or safety hazards
Kept machinery in good working order through regular inspections and basic upkeep.
Line Cook
10 Months
Rootstock And Vine | 06.2018 - 04.2019
Supported kitchen operations by restocking and preparing stations with necessary supplies and equipment
Controlled my station to work efficiently for my coworkers and I
Helped chef and sous chef, carrying out orders and monitoring performance of kitchen staff.
Education
High School Diploma
Canton Home School High School | Canton, Georgia | 12-2019