Curtis Williams
Bronx,NY
Summary
Highly organized and accomplished customer service professional with excellent planning and problem-solving abilities. Ready to pursue new career opportunities with a growing company.
Overview
13
13
years of professional experience
Work History
Sales Executive
Baldor Specialty Foods, Inc
Bronx, NY
09.2019 - 06.2021
- Promoted to independently manage top 20 accounts gained as member of National Accounts Team
- Increased clientele and overall sales through company leads, referrals, prospects, and upselling
- Serviced 90+ customers—peaked at approximately $200k in monthly sales during Q1 of 2020
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
Account Manager
Baldor Specialty Foods, Inc
Bronx, NY
08.2015 - 09.2019
- Promoted to oversee specific procurement group of high-end hotels and restaurants
- Managed day-to-day of these properties: sourcing, order-entry, problem-solving, deliveries, and pricing
- Inherited and lead daily transactions to Starbucks assemblers, producing $3M+ in annual sales in 2018
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Sales Associate
Baldor Specialty Foods, Inc
Bronx, NY
05.2010 - 08.2015
- Recruited to join Executive sales team (or National Accounts) of foodservice division
- Gained merchandise knowledge of then 3000+ item catalog of produce, dairy, meat/poultry and groceries
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for delivery by inspecting to required spec and staging
Night Order Taker
Baldor Specialty Foods, Inc
Bronx, NY
09.2008 - 05.2010
- Hired as entry-level, customer service sales representative
- Entered orders into computer system quickly and in proper sequence
- Processed approximately 120 nightly transactions in fast-paced call center
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Bachelor of Arts - English: Creative Writing
Binghamton University
Binghamton, NY05.2008
Associate of Arts - Liberal Arts And General Studies
SUNY At Delhi
Delhi, NY05.2006
Skills
- Product and service sales
- Operations
- Business development and planning
- Business networking
- Quality assurance
- Detail-oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“When someone shows you who they are believe them the first time.”
Dr. Maya Angelou
Timeline
Sales Executive
Baldor Specialty Foods, Inc
09.2019 - 06.2021
Account Manager
Baldor Specialty Foods, Inc
08.2015 - 09.2019
Sales Associate
Baldor Specialty Foods, Inc
05.2010 - 08.2015
Night Order Taker
Baldor Specialty Foods, Inc
09.2008 - 05.2010
Bachelor of Arts - English: Creative Writing
Binghamton University
Associate of Arts - Liberal Arts And General Studies
SUNY At Delhi
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