Summary
Overview
Work History
Education
Skills
Timeline
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Curtis Wong

San Francisco,CA

Summary

Dynamic professional with a proven track record at Five Keys, specializing in customer service and safety management. Expertise in conflict resolution and fostering positive environments while ensuring safety and cleanliness. Recognized for proactive problem-solving and exceptional communication skills in high-pressure situations.

Overview

1
1
year of professional experience

Work History

Ambassador

Five Keys Charter School
San Francisco, CA
12.2024 - Current
  • Consistently represented Ambassador professionally across all interactions.
  • Participated in monthly meetings, seminars, and workshops to enhance employee engagement.
  • Welcomed shelter residents and guests, including vendors, fostering a hospitable environment.
  • Ensured cleanliness and safety of work areas through diligent maintenance practices.
  • Maintained open communication with supervisors and management regarding performance-related issues.
  • Proactively removed debris and hazards from hallways to uphold safety standards.
  • Executed additional duties as assigned by supervisors, demonstrating flexibility and teamwork.

Desk Cleks

PBS Staffing
San Francisco, CA
04.2024 - 04.2025
  • Greet and engage with incoming guests, visitors, and vendors, ensuring a welcoming and efficient experience.
  • Address and resolve guests' and visitors' complaints promptly, providing a high level of customer satisfaction.
  • Maintain an organized front desk area, as well as office supply management.
  • Prioritize, coordinate, and track daily activities and tasks as assigned.
  • Identify and develop solutions to areas of improvement, escalating urgent issues as necessary.

Practitioner

Urban Alchemy
San Francisco, CA
09.2024 - 12.2024
  • Moving crowds of homeless people away from building entrance.
  • Providing directions and safety to the public.
  • Maintain sidewalk safety.
  • Maintain free and clean sidewalks.
  • Greet locals and tourists.

Participant - Cal Crews

Five Keys Charter School
San Francisco, CA
12.2023 - 08.2024
  • Performed preventative highway maintenance while maintaining a safe work environment.
  • Removing debris and possible debris from highways.
  • Maintaining communication with management.
  • Other duties as assigned.

Education

GED -

McKinley High School
Honolulu, HI
01-1984

Skills

  • Customer service
  • Effective communication
  • Safety management
  • Crowd control
  • Conflict resolution
  • Event coordination

Timeline

Ambassador

Five Keys Charter School
12.2024 - Current

Practitioner

Urban Alchemy
09.2024 - 12.2024

Desk Cleks

PBS Staffing
04.2024 - 04.2025

Participant - Cal Crews

Five Keys Charter School
12.2023 - 08.2024

GED -

McKinley High School

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