Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Curtis Zakrzewski

Buckeye,AZ

Summary

Dynamic Client Advisor with proven expertise at BMW of Anchorage, excelling in client relationship management and consultative selling. Enhanced client satisfaction through personalized service and proactive follow-up, driving business growth. Skilled in cross-selling techniques and adept at fostering strong client connections, ensuring loyalty and retention in a competitive market.

Overview

29
29
years of professional experience

Work History

Client Advisor

BMW of Anchorage
02.2014 - Current
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Contributed to company growth by identifying new business opportunities and cross-selling services.
  • Managed sensitive client information with utmost confidentiality, building trust and loyalty.

Cold Drink Manager

Odom Corporation
04.1996 - 12.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Increased market share with strategic business development efforts, expanding into untapped markets.

Education

Law Enforcement - Police Academy

Kings County College
Visalia, CA
06.1978

Graduate - General

Pulaski High School
Milwaukee, WI
1966

Skills

  • Client interaction
  • Cross-selling techniques
  • Client retention strategies
  • Consultative selling
  • Product promotion
  • New account setup
  • New business development
  • Customer engagement
  • Client relationship management

Interests

Enjoy the fresh air and meeting new golf enthusiasts

Timeline

Client Advisor

BMW of Anchorage
02.2014 - Current

Cold Drink Manager

Odom Corporation
04.1996 - 12.2013

Law Enforcement - Police Academy

Kings County College

Graduate - General

Pulaski High School

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Curtis Zakrzewski