Curtis Collins
Monroe,NC
Summary
Highly-motivated professional with 9 years of experience in field performance, product innovation, and quality assurance. Recognized for strong organizational abilities and a positive attitude. Seeking to contribute my skills to Carolina CAT.
Overview
7
7
years of professional experience
Work History
Inside Sales Quoter
Carolina CAT
09.2024 - Current
- Produced precise and prompt equipment and worktool quotes tailored to customer specifications, application needs, dealer guidelines, value proposition, competitive alignment, and factory configurations.
- Responsible for creating and maintaining marketing quotes, sales representatives' quotes, ready-to-buy quotes, and machine price tags.
- Cultivated collaborative relationships with internal and external customers, Caterpillar representatives, compact and heavy service departments, parts departments, sales coordinators, finance coordinators, and sales representatives.
- Mastered many types of sales operating systems: Texada, IQuote, Saleslink, DBS, 'One' system, multiple SharePoint sites, SIS 2.0, Service Link, Price Pages, Spec Check, VST, Excel, Word, and Cat Financial CVA.
Compact Construction Equipment Technician II
Carolina CAT
01.2024 - 09.2024
- Demonstrated expertise in troubleshooting and fixing equipment based on manufacturer specifications.
- Performed regular preventive maintenance procedures based on predetermined schedules.
- Successfully maintained high customer satisfaction through effective quality control management.
- Engaged in ongoing training sessions to stay up-to-date with the latest equipment and maintain technical expertise.
EPG Generator Technician II
Carolina CAT
06.2022 - 01.2024
- Performed routine maintenance on equipment to maximize operational efficiency.
- Maintained oversight of diesel engine operations throughout start-up procedures.
- Calibrated instrumentation to ensure accurate readings of engine performance parameters.
- Enhanced system performance through effective diagnosis and resolution of customer's electrical and mechanical problems.
Platoon Sergeant
United States Marine Corps
01.2020 - 06.2022
- Managed a group consisting of 44 Marines.
- Coordinated with allied forces in order to coordinate joint operations between units.
- Ensured platoon's readiness by conducting diverse training sessions.
- Implemented proper equipment selection for field exercises.
- Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions taken within the platoon.
Generator Mechanic
United States Marine Corps
12.2018 - 01.2020
- Lead fleet technician, supervised the repairs and operations on 206 generators as well as assisted in the tracking of over 10,000 man hours of corrective and preventative maintenance
- Appointed as Quality Control Inspector for Combat Logistics Battalion 22 engineer equipment, ordering over 4,500 repair parts totaling well over $10,000
- Tracking and debriefing these parts in Global Combat Support System (GCSS) spanning a timeframe of 3 years.
Education
United Services Military Apprenticeship Program
03-2022
HVAC Installation and Repair
Marine Corps Advanced Courses
Courthouse Bay, Camp Lejeune, North Carolina12.2021
Advanced Engineer Equipment Electrical Systems
Marine Corps Advanced Courses
Courthouse Bay, Camp Lejeune, North Carolina12.2020
Basic Engineer Equipment Electrical Systems
Marine Corps Advanced Courses
Courthouse Bay, Camp Lejeune, North Carolina11-2019
Core 40 High School Diploma -
Greensburg Community High School
06-2018
CATERPILLAR Certified Classes
Skills
- Leadership
- Professional Demeanor
- Complex Problem-Solving
- Goal-Oriented
- Product Knowledge
- Building Customer Loyalty
- Task Prioritization
- Self Motivation
- Attention to Detail
- Active Listening
References
- Zack Siceloff, Carolina CAT, Director, Product Support & Operations, (704) 731-7361
- Irv Sharp, Carolina CAT, General Service Manager, (704) 731-7731
- Derek Flowers, Carolina CAT, Service Manager, (704) 604-7464
- Will Dewyea, Carolina CAT, Service Supervisor, (704) 731-7364
- David Capps, Carolina CAT, Technical Communicator, (704) 731-7526
- Lee Anne Osborne, Carolina CAT, Rental Operations Manager, (704) 731-7605
- Steven Frymyer, Carolina CAT, Rental Service Supervisor, (704) 731-7456
Timeline
Inside Sales Quoter
Carolina CAT
09.2024 - Current
Compact Construction Equipment Technician II
Carolina CAT
01.2024 - 09.2024
EPG Generator Technician II
Carolina CAT
06.2022 - 01.2024
Platoon Sergeant
United States Marine Corps
01.2020 - 06.2022
Generator Mechanic
United States Marine Corps
12.2018 - 01.2020
United Services Military Apprenticeship Program
HVAC Installation and Repair
Marine Corps Advanced Courses
Advanced Engineer Equipment Electrical Systems
Marine Corps Advanced Courses
Basic Engineer Equipment Electrical Systems
Marine Corps Advanced Courses
Core 40 High School Diploma -
Greensburg Community High School
CATERPILLAR Certified Classes
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