Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cur'Tishayondra Colenburg

Vicksburg,MS

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

7
7
years of professional experience

Work History

Data Entry Clerk

Ajilon
Vicksburg, MS
06.2023 - 05.2025
  • Entered data accurately into company databases and management systems.
  • Reviewed and verified information for accuracy and completeness.
  • Managed incoming data requests from various departments promptly.
  • Utilized software tools to enhance data entry efficiency and reliability.

Customer Service Representative

Amazon
Vicksburg, Ms
03.2021 - 07.2023
  • Educated customers on product features and troubleshooting techniques for optimal use.
  • Planned each route with up-to-date GPS support, accounting for weather or construction delays to enable on-time deliveries.
  • Analyzed customer feedback data to inform future product deliveries.
  • Monitored chat queues for incoming requests from customers requiring assistance.

Customer Service Representative

CareXM
Vicksburg, Mississippi
04.2018 - 11.2021
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Processed service requests using CareXM's customer relationship management system.
  • Collaborated with team members to streamline workflows and improve service delivery.
  • Conducted follow-up calls to ensure customer satisfaction with services provided.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Associate of Arts -

Hinds Community College
Raymond, MS
02-2018

Skills

  • Customer service
  • Team collaboration
  • Verifying data accuracy
  • Strong interpersonal skills
  • Typing manuscripts
  • Customer relationship management
  • Accuracy and attention to detail
  • Numerical data entry

Timeline

Data Entry Clerk

Ajilon
06.2023 - 05.2025

Customer Service Representative

Amazon
03.2021 - 07.2023

Customer Service Representative

CareXM
04.2018 - 11.2021

Associate of Arts -

Hinds Community College

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