Cushana Swanson

Wendy's Restaurant

11.2008 - Current

Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Introduced new methods, practices, and systems to reduce turnaround time.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

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