Cyan Kissinger
Millersburg,PA
Summary
Dynamic Regional Sales Director with a proven track record in strategic planning, team collaboration, and client engagement. Achieved significant sales growth while fostering team development and strong client relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Sales Director
Globe Life AIL/NIL Division
McKinney, Texas
01.2022 - Current
- Led regional sales team to implement strategic sales plans.
- Developed training programs for new sales representatives.
- Managed client relationships to foster long-term partnerships.
- Coordinated with cross-functional teams to streamline sales processes.
- Trained, coached and mentored members of the regional sales team to ensure goals were met.
- Collaborated closely with other departments such as operations, finance and IT in order to ensure smooth running of daily operations.
- Hired, trained, and supervised employees.
- Conducted regular meetings with regional sales team to review performance and provide guidance.
- Assisted sales personnel in sales techniques and recommended improvements.
- Executed sales goal for region.
Life Insurance Sales Representative
American Income Life Insurance Company
Harrisburg, PA
05.2017 - 01.2022
- Consulted clients to assess life insurance needs and recommend suitable policies.
- Educated clients on policy benefits and coverage options to enhance understanding.
- Developed strong relationships with clients to foster trust and ongoing communication.
- Utilized CRM software to manage client records and track sales activities effectively.
- Attended training sessions to stay informed about industry trends and regulatory changes.
- Assisted customers in selecting appropriate life insurance policies based on their individual needs.
- Facilitated workshops to enhance team skills and professional development.
- Managed onboarding processes to ensure new hires acclimate effectively.
Bartender/Shift Supervisor
Buffalo Wild Wings
Scranton, PA
03.2012 - 05.2017
- Managed bar operations during peak hours to ensure efficient service.
- Trained and supervised bartending staff on drink preparation and customer service.
- Handled customer complaints promptly to maintain satisfaction and loyalty.
- Ensured compliance with health and safety regulations in beverage service.
Education
Bachelor of Science - Business Administration Sports Management
Indiana Institute of Technology
Fort Wayne, IN05-2014
Skills
- Strategic planning
- Sales forecasting
- Client relationship management
- Cross-functional collaboration
- Performance coaching
- Market analysis
- CRM software utilization
- Sales training development
- Team leadership
- Time management
- Sales presentations
- Operations management
Certification
Life and Health Insurance Producer
Timeline
Regional Sales Director
Globe Life AIL/NIL Division
01.2022 - Current
Life Insurance Sales Representative
American Income Life Insurance Company
05.2017 - 01.2022
Bartender/Shift Supervisor
Buffalo Wild Wings
03.2012 - 05.2017
Bachelor of Science - Business Administration Sports Management
Indiana Institute of Technology