Hi, I’m
Cyann Knudson
Phoenix,Arizona
Summary
Hardworking and reliable with strong work ethics seeking a remote career.
Highly organized, motivated and a fast learner.
Excellent communication, planning and problem-solving abilities developed over 20 plus years.
Detailed Appointment Setter who thrives in competitive, high-pressure situations.
Overview
10
years of professional experience
Work History
AmazonPhoenix, AZ
Unloader
05.2021 - Current
Job overview
- Unloaded parcels from truck with care to avoid damage.
- Handled packages safely while unloading and transporting.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
- Adhered to workplace safety standards and OSHA regulations.
- Assisted in navigating large loads to assigned areas.
Saint Vincent de PaulBoise,, ID
Transportation Dispatcher
01.2018 - 01.2020
Job overview
- Created schedules and dispatched drivers to various sites in Idaho.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Effectively resolved complaints by working closely with customers.
- Responded to customer messages in regards to delivery issues.
- Assessed various driving routes and identified best paths to maximize productivity and cost-efficiency.
Saint Vincent de PaulBoise,, ID
Cashier
01.2015 - 01.2016
Job overview
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions and offered product advice.
Education
Boise State UniversityBoise, ID
from CNA
01.2005
Albuquerque Job Corps CenterMarsing, ID
from Plastering & GED
01.1999
Gem State CollegeMountain Home, Id
Some College (No Degree) from Computerized Office Admin
Skills
- Customer service
- Critical decision-making
- Oral and written communications
- Route planning
- Company procedures
- Information research
- Issue resolution
- Adjusting routes
- Schedule coordination
- Data entry
Timeline
Unloader
Amazon
05.2021 - Current
Transportation Dispatcher
Saint Vincent de Paul
01.2018 - 01.2020
Cashier
Saint Vincent de Paul
01.2015 - 01.2016
Boise State University
from CNA
Albuquerque Job Corps Center
from Plastering & GED
Gem State College
Some College (No Degree) from Computerized Office Admin
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