Cyanna Scott Patterson

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
• Drove safely at all times to avoid accidents and harm.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
• Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
• Developed strong relationships with clients, leading to increased loyalty and repeat business.

Provided outstanding customer service by addressing inquiries promptly.

• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Worked closely with management to address any issues related to stocking procedures or inventory concerns swiftly.
• Reduced out-of-stock instances by conducting regular inventory checks and reporting discrepancies promptly.
• Picked and packed order items.
• Followed orders precisely for correct items, sizes and quantities.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Promoted warehouse safety by reporting or resolving safety hazards
• Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
• Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
• Developed strong relationships with customers through excellent interpersonal skills, fostering loyalty and repeat business.
• Conducted regular inventory checks to ensure accurate stock levels, reducing discrepancies and minimizing losses.