Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cybrierra Corbitt

Dothan

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Lead Sales Associate

Citi Trends
08.2023 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Processed and stocked merchandise in accordance with store standards.
  • Developed and maintained knowledge of current sales and promotions.
  • Performed inventory control procedures to manage stock.
  • Handled cash register operations and customer transactions to process payments.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Assistant Store Manager

Claire's Boutique
10.2020 - 08.2023
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Sales Lead Keyholder

Goodwill Industries Store & Donation Center
05.2019 - 10.2020
  • Completed store opening and closing procedures.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained and mentored new employees.
  • Submitted reports to senior management to aid in business decision-making and planning.

Education

High School Diploma -

Dothan High School
Dothan, AL

Skills

  • Sales strategy
  • Product promotions
  • Flexible schedule
  • Cash handling
  • Billing and collections
  • POS system operation
  • Negotiation
  • Tactful conflict resolution
  • MS office applications
  • Customer service

Timeline

Lead Sales Associate

Citi Trends
08.2023 - Current

Assistant Store Manager

Claire's Boutique
10.2020 - 08.2023

Sales Lead Keyholder

Goodwill Industries Store & Donation Center
05.2019 - 10.2020

High School Diploma -

Dothan High School

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