CYDNEY MANSFIELD
Fredericksburg,VA
Summary
I am a motivated and detail-oriented problem solver with 5+ years of experience in client care. I am passionate about helping clients and customers alike find resolutions to their most important issues. Proven track record of delivering exceptional service. I pride myself on having strong leadership skills, the ability to work well on a team, and maintaining excellent communication.
Overview
5
5
years of professional experience
Work History
Receptionist
American Tattoo Society
Nellis AFB, Las Vegas
03.2023 - Current
- Opening and closing studio tasks, greeting clients, answering phones, managing staff appointments.
- Coordinating appointments with clients, scheduling consultations
- Managing and running social media platforms, including filming and photography of artists
- Managing daily sales and multiple POS systems
- .Daily disinfecting/cleaning.
- Data entry in Microsoft excel and other Microsoft applications.
- Artist assistance, and creating marketing and promo flyers.
- Explaining the tattoo/piercing process as well as aftercare instructions to clients.
- Make sure all HIPPA and Health department guidelines are being followed.
REGISTRAR
Bettermed Urgent Care
Spotsylvania, VA
01.2021 - 01.2022
- Conduct medical triage while completing patient intake documentation
- Respond efficiently to telephone and email inquiries
- Perform various clerical and administrative duties to ensure the business day proceeds without disruption
- Retrieve patient records per request from physicians, technicians or other medical staff.
CERTIFIED NURSING ASSISTANT
Right at Home
Nellis AFB, Las Vegas
01.2020 - 01.2021
- Assist patients with daily living activities such as bathing, oral hygiene, grooming, and feeding
- Perform qualitative analysis of records to ensure accuracy, internal consistency and correlation of records
- Respond appropriately to the physical, emotional, and developmental needs of patients
- Build ongoing rapport with patients while establishing long term care.
Education
High School Diploma -
Oak Leaf High School
Skills
- Critical Thinking
- Healthcare Etiquette
- Empathy
- Time Management
- Organization
- Active Listening
- Conflict Resolution
References
- April Macaraig, 402-575-1481
- Leah Barreuther, 702-937-1976
Timeline
Receptionist
American Tattoo Society
03.2023 - Current
REGISTRAR
Bettermed Urgent Care
01.2021 - 01.2022
CERTIFIED NURSING ASSISTANT
Right at Home
01.2020 - 01.2021
High School Diploma -
Oak Leaf High School