Cydney Winder
Clifton,TX
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments, such as the Bosque County Sheriff’s Office. Excelled in stress tolerance and public safety awareness, significantly enhancing service satisfaction and efficiency. Skilled in analytical thinking and teamwork, adept at prioritizing critical situations to achieve optimal outcomes.
Overview
5
5
years of professional experience
Work History
911 Telecommunicator
Bosque County Sheriff’s Office
Meridian, Texas
05.2022 - Current
- Followed up with callers after resolution of event and incident to ensure satisfaction with service provided.
- Maintained contact with callers until help arrived at scene.
- Used radio, telephone and computer system to update first responders with new information.
- Entered information into TLETS system that included warrants, missing-persons, stolen vehicle, etc.
Cashier
Tommy’s Gas Station
Meridian, TX
01.2022 - 05.2022
- Welcomed customers, offering assistance to help find store items.
- Answered customer questions and provided store information.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Provided a clean shopping experience to customers.
Secretary
Clifton Tire
Clifton, TX
06.2021 - 01.2022
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Operated office equipment such as the computer, printers, and cash register.
- Set up all orders, money transactions and filed all necessary paperwork.
Winery Worker
Red Caboose Winery
Clifton, TX
04.2021 - 05.2021
- Prepared wine tasting and insured customers had a satisfactory experience.
- Managed a clean workspace.
- Stocked and replenished all supplies necessary.
- Processed payments from customers using point-of-sale systems or other cash handling procedures.
COVID-19 Tester
HR Staff DR
Waco, Texas
01.2021 - 03.2021
- Implemented and enforced social distancing measures during the screening process.
- Performed data entry into electronic medical records systems.
- Gave test and packed them to be sent off for results.
Cashier
Tommys Gas Station
Cranfills Gap, Texas
05.2020 - 12.2020
- The same responsibilities as befofe
Education
High School Diploma -
Hico High School
Hico, TX05-2020
Some College (No Degree) -
McLennan Community College
Waco, TXSkills
- Call prioritization
- Stress tolerance
- Public safety awareness
- Time management abilities
- Multitasking
- Problem-solving
- Reliability
- Information security
- Analytical thinking
- Teamwork
- Prioritizing situations
Timeline
911 Telecommunicator
Bosque County Sheriff’s Office
05.2022 - Current
Cashier
Tommy’s Gas Station
01.2022 - 05.2022
Secretary
Clifton Tire
06.2021 - 01.2022
Winery Worker
Red Caboose Winery
04.2021 - 05.2021
COVID-19 Tester
HR Staff DR
01.2021 - 03.2021
Cashier
Tommys Gas Station
05.2020 - 12.2020
High School Diploma -
Hico High School
Some College (No Degree) -
McLennan Community College