Summary
Overview
Work History
Education
Skills
Singing, Dancing, Reading, Writing, Gaming, and Working a lot
Timeline
Generic

Cyle Addison

Gaston,NC

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement. Also, reliable Shift Leader with 4 years in the Smoothie King industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers.

Overview

3
3
years of professional experience

Work History

Shift Lead

Smoothie King
09.2020 - Current
  • Completed store opening and closing procedures and balanced count drawer in an efficient manner.
  • Kept employees operating productively and working on tasks to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Completed performance evaluations to identify weaknesses and develop improvement strategies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Prepared shift summary reports for the supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Education

Associate of Science - Biology:Biomedical Emphasis

University of North Carolina At Pembroke
Pembroke, NC
05.2025

Skills

  • Strategic Goals
  • Shift Work
  • Customer Loyalty
  • Employee Performance Reviews
  • Job Assignments
  • Negotiation and Conflict Resolution
  • Effective Listening and Communication
  • Conflict Resolution
  • Guest Relations
  • Food Allergies
  • Guest Satisfaction
  • Creative Solutions
  • Dietary Restrictions
  • Customer Care
  • Productivity Performance
  • Team Contribution
  • Team Motivation
  • Employee Coaching and Mentoring

Singing, Dancing, Reading, Writing, Gaming, and Working a lot

Improving my skills and work ethic every day so that I can be as optimal as I can be.

Timeline

Shift Lead

Smoothie King
09.2020 - Current

Associate of Science - Biology:Biomedical Emphasis

University of North Carolina At Pembroke

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Cyle Addison