Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donovan Sarabia

Oconomowoc,WI

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Shift Lead

Tacobell
11.2021 - 07.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained safe working environment by observing safety procedures, policies and regulations.

Shift Lead

Kriegs Lakeside Bakery
05.2019 - 10.2021
  • Analyzed sales figures and identified areas for improvement.
  • Developed and implemented new processes and procedures to streamline operations.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Cook

McDonald's
07.2018 - 04.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Education

GED -

South Division High School
Milwaukee, WI
03.2020

Skills

  • POS Inventory System Operation
  • Equipment Demonstration
  • Effective Listening and Communication
  • Customer Care
  • Restaurant Operation
  • POS Transactions
  • Strategic Goals
  • Tool Preparation
  • Guest Satisfaction
  • Performance Goals
  • Employee Coaching and Mentoring
  • Managing Operations and Efficiency
  • Job Assignments
  • Money Transfers
  • Food Safety and Sanitation
  • Shipment Processing
  • Station Preparation
  • Disciplinary Action
  • Safe Work Practices
  • Work Delegation
  • Creative Solutions
  • Dropping Safe Cash
  • Negotiation and Conflict Resolution
  • Motivational Leadership
  • Quality Inspection and Control
  • Spot Correction
  • Rule Enforcement
  • Conflict Resolution
  • Productivity Performance

Timeline

Shift Lead

Tacobell
11.2021 - 07.2023

Shift Lead

Kriegs Lakeside Bakery
05.2019 - 10.2021

Cook

McDonald's
07.2018 - 04.2019

GED -

South Division High School

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Donovan Sarabia