Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

CYLEY QUIGLEY

San Diego,California
CYLEY QUIGLEY

Summary

Recently graduated Marketing Professional eager to assist your company in building connections, in depth market research, and growing as a whole. Extensive experience in Customer Service providing me ample knowledge and the necessary skillset to understand the consumer on a deeper level. Experience in both the marketing and mortgage industry has enriched me with the skills needed to be an outstanding contribution to your company. American Income Life San Diego, California Studying, taking, and passing my Life Insurance Agent state exam while enrolled Full Time as a Junior at San Diego State University demonstrates my drive, work ethic, time management and willingness to learn. As a life insurance agent, I gained excellent experience in Sales along with Customer Service. In this particular position, the two go hand in hand. Operating as a 100% commission based salesperson, it is necessary to disconnect compensation from clients. The integrity of my business was (and always will be) more important than making a sale. This position/sales was a great challenge, but came with a huge growth period for myself. Along with personal development, I was also able to start a foundation for residual income that will last for years to come.

Overview

1
year of professional experience
8
years of post-secondary education
1
Language

Work History

Guild Mortgage
San Diego, California

Loan Servicing
08.2021 - Current

Job overview

  • Duties include aiding borrowers with any updates needed to be made to their loans
  • Organization skills, time management, ability to work under pressure and my eagerness to constantly learn have made me successful in this position.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

California Marketing Group
San Diego, California

Project Manager (trainee) / Agent
01.2021 - 04.2021

Job overview

  • While training for the Project Manager roll at this Marketing Firm, I also had an opportunity to make outbound calls
  • Gave me first hand experience to conduct field marketing and place phone calls to leads along with diving into the more technical side of operations in the PM department (Training for PM ended due to remote work as a result of the Covid-19 Pandemic, soon after ended my employment at GMC due to relocation.)
  • Modified and directed project plans to meet organizational needs.

Lake George RV Park
Lake George, NY

Front Desk Receptionist
06.2020 - 10.2020

Job overview

  • The responsibilities of this fast paced summer vacation destination broadened my skillset in Customer Service
  • Responsible for making reservations, checking in/out guests, and ensuring a pleasant stay
  • This job also allowed me retail experience as the duties also included running the store and gift shop on the property
  • Being a self-starter, ambitious and friendly individual promoted my success in this position.

American Income Life

Insurance Agent
10.2019 - 01.2020

Job overview

  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Education

San Diego State University

Bachelor’s from Marketing
08.2017 - 05.2021

Ticonderoga High School

09.2013 - 06.2017

Skills

    Teamwork and Collaboration

Problem-Solving

Multitasking Abilities

MS Office

Flexible and Adaptable

Data Entry

Excellent Communication

Organization and Time Management

SQL

Excel

Qualtrics

Customer Service

Timeline

Loan Servicing

Guild Mortgage
08.2021 - Current

Project Manager (trainee) / Agent

California Marketing Group
01.2021 - 04.2021

Front Desk Receptionist

Lake George RV Park
06.2020 - 10.2020

Insurance Agent

American Income Life
10.2019 - 01.2020

San Diego State University

Bachelor’s from Marketing
08.2017 - 05.2021

Ticonderoga High School

09.2013 - 06.2017
CYLEY QUIGLEY