Cymphony Campbell
Orlando,FL
Summary
Proven Administrative Assistant with a track record of enhancing office operations through expert data entry and customer service skills. At The Women’s Center, I ensured confidentiality and efficiency, boosting customer satisfaction. Excelled in high-stress situations at Kohl’s, fostering loyalty with empathetic resolutions. Proficient in Microsoft Word and office administration, I consistently exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
The Women’s Center
02.2024 - Current
- I maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- I deliver excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
- I ensure accurate record-keeping with diligent data entry and database management for vital company information.
Front End Associate
Sprouts Farmers Market
02.2022 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Kohl’s
09.2018 - 04.2021
- Managed high-stress situations effectively.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
- Responded to customer requests for products, services, and company information.
Education
Interdisciplinary Studies B.G.S - Health Administration
University of Central Florida
Orlando, FLSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
Timeline
Administrative Assistant
The Women’s Center
02.2024 - Current
Front End Associate
Sprouts Farmers Market
02.2022 - 08.2022
Customer Service Representative
Kohl’s
09.2018 - 04.2021
Interdisciplinary Studies B.G.S - Health Administration
University of Central Florida
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