Summary
Overview
Work History
Education
Skills
LANGUAGES
Interests
Timeline
Generic

Cyncere Harris

Zebulon,NC

Summary

Professional with strong background in providing direct support to individuals, ensuring top-notch care and assistance. Highly skilled in communication, problem-solving, and adaptability, fostering collaborative environment to achieve results. Known for reliability, empathy, and ability to meet changing needs effectively. Proficient in personal care, behavior management, and fostering independence among clients.

Overview

5
5
years of professional experience

Work History

Direct Support Personal

BrightSpring Healthcare
05.2025 - Current
  • Promoted client independence by teaching life skills and offering opportunities for decisionmaking.
  • Facilitated community integration for clients through participation in recreational activities, volunteer work, and social events.
  • Maintained client confidentiality by adhering to strict privacy guidelines and professional ethics.
  • Fostered strong working relationships with colleagues through effective teamwork on shared responsibilities within the home setting.

Personal Account Manager

Spectrum
01.2024 - 09.2024
  • -Builded and nurtured long-term relationships with clients through professional communication and understanding their needs.
  • -Oversee the entire client lifecycle, from initial contact to contract renewal, managing expectations and addressing concerns.
  • -Excellent verbal and written communication to effectively present solutions, negotiate contracts, and collaborate with cross-functional teams.

Warehouse Worker

Nomaco
11.2022 - 07.2023
  • -Prioritize tasks and meeting deadlines in a fast-paced environment.
  • -Pick and pack orders accurately and efficiently, following customer requests or company goals.
  • -Prepared goods for shipment, including palletizing, wrapping, and labeling items.

Customer Service Representative

Best Buy
01.2022 - 07.2022
  • -Answered constant flow of customers calls with minimal wait times.
  • -Maintained up-to-date knowledge of product and service changes.
  • -Answered average number of calls, emails, and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • -Exhibited high energy and professionalism when dealing with clients and staff.

Sales Associate

Old Navy
03.2021 - 12.2021
  • -Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • -Provided positive first impressions to welcome existing, new, and potential customers.
  • -Processed product returns and assisted customers with other selections.

Front End Associate

Walmart
09.2020 - 02.2021
  • -Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • -Operated cash register for cash, check, credit card transactions with excellent accuracy levels.
  • - Work flexible schedule and extra shifts to meet business needs.

Restaurant Team Member

Papa Johns
03.2020 - 08.2020
  • -Greeted guests pleasantly and answered menu questions.
  • -Operated register to process payments and collect cash payment for order totals.
  • -Prepared and cooked food orders for customers by noting customizations and portion sizes.

Education

High School Diploma -

Marietta High School
Marietta, GA
05.2022

Associate of Applied Science - Sterile Processing Technician

Penn Foster Career School
Scranton, PA
09-2025

Skills

  • Customer Service Process Improvement
  • Constructive Feedback
  • Scheduling and Coordinating
  • Process and Procedure Refinement
  • Resolving Conflicts
  • Verbal and Written Communication
  • Adaptive learning
  • Multitasking and organization

LANGUAGES

English

Interests

Begin my clinicals for Sterile Processing so I can graduate from Penn Foster Gain hands-on experience in sterile processing to begin a career

Timeline

Direct Support Personal

BrightSpring Healthcare
05.2025 - Current

Personal Account Manager

Spectrum
01.2024 - 09.2024

Warehouse Worker

Nomaco
11.2022 - 07.2023

Customer Service Representative

Best Buy
01.2022 - 07.2022

Sales Associate

Old Navy
03.2021 - 12.2021

Front End Associate

Walmart
09.2020 - 02.2021

Restaurant Team Member

Papa Johns
03.2020 - 08.2020

High School Diploma -

Marietta High School

Associate of Applied Science - Sterile Processing Technician

Penn Foster Career School