Star Zatine
Bellingham,WA
Summary
I have 30 years of sales experience from sales support to selling to a Manager of a sales team of 16. I’ve done payroll, acknowledgements and fulfillment's and worked on both the subscription campsigns as well as fundraising.
Overview
15
15
years of professional experience
Work History
Direct Sales Manager
ACT
03.2016 - 03.2020
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Hired, supervised and coached 4 employees on sales strategies to optimize performance.
Direct Sales Manager
The 5th Avenue Theatre
08.2005 - 12.2013
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Hired, supervised and coached Number employees on sales strategies to optimize performance.
Education
Saint Martins College
Lacey, WASkills
- Brand Loyalty
- Customer Service Process Improvement
- Strategic Decision-Making
- Customer Engagement Strategies
- Customer Inquiries
- Staff Management
- Performance Goals
- Stock Control
- Direct Selling
- Sales and Marketing
- Customer Experience
- Accounting Records
- Team Goals
- Efficient Service
Timeline
Direct Sales Manager
ACT
03.2016 - 03.2020
Direct Sales Manager
The 5th Avenue Theatre
08.2005 - 12.2013
Saint Martins College
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