Cyndi Armell
Salisbury,VT
Summary
Detail-oriented with expertise in data entry accuracy and effective communication. Committed to team collaboration and willing to listen and learn. Adept at strategic planning and relationship building.
Overview
20
20
years of professional experience
Work History
Unit Clerk
Helen Porter Healthcare And Rehabilitation Center
Middlebury, VT
03.2025 - Current
- Coordinated patient appointments and transportation services to ensure timely access to care.
- Processed patient admissions and discharges to facilitate seamless transitions.
- Utilized electronic health record systems for precise data entry and retrieval.
- Managed assignment sheets for nursing assistants and nursing staff to streamline workflow.
- Assisted nursing and medical staff with clerical tasks to improve overall patient care experience.
- Routed callers to appropriate departments while managing information requests efficiently.
- Scanned documents into databases for secure storage of sensitive information.
- Adhered to confidentiality policies to protect patient information.
Marketing/Sales
Brand RV
Pittsford, VT
01.2019 - 08.2024
- Enhanced brand visibility through search engine optimization and content creation strategies
- Coordinated planning of event-based promotions, including open houses and trade shows, to enhance brand exposure within industry community
- Monitored competitor activity to identify trends and adapt strategies, ensuring maintained competitive edge in industry
- Analyzed web analytics data to optimize website performance and user experience, resulting in increased conversions
- Developed and shared engaging content across platforms to grow social media presence and foster audience engagement
Manager/Sales
Sun Community News
Middlebury, VT
03.2015 - 01.2020
- Developed and implemented sales strategies to improve market share.
- Led sales team to develop strategic marketing initiatives for community engagement.
- Analyzed market trends to identify opportunities for revenue growth.
- Fostered relationships with local businesses to enhance advertising partnerships.
- Coordinated with marketing teams to develop promotional materials, campaigns, and pricing models.
- Collaborated with editorial teams to create compelling advertising content.
- Oversaw daily operations of the sales department ensuring all tasks were completed efficiently.
Loss Control/Claims
Cooperative Insurance Company
Middlebury, VT
11.2006 - 07.2014
- Coordinated scheduling of Loss Control Representatives, managing calendars and ensuring timely contact with insureds.
- Worked with underwriters to determine what needed to be inspected and the urgency
- Reviewed completed reports and photos for accuracy, addressing questions with representatives to ensure quality.
- Responded to inquiries from insureds, providing solutions and guidance on their questions.
- Enhanced Claims team efficiency through cross-training to help code the incoming claims for adjusters
- Processed desk claims during busy times.
Education
Champlain Valley Union High School
Hinesburg, VTSkills
- Data accuracy
- Document management
- Appointment scheduling
- Calendar management
- Reporting and documentation
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- Communication effectiveness
Timeline
Unit Clerk
Helen Porter Healthcare And Rehabilitation Center
03.2025 - Current
Marketing/Sales
Brand RV
01.2019 - 08.2024
Manager/Sales
Sun Community News
03.2015 - 01.2020
Loss Control/Claims
Cooperative Insurance Company
11.2006 - 07.2014
Champlain Valley Union High School