Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cynhia Daniels

Cynhia Daniels

Bossier City,US

Summary

Customer Service Representative with 5+ years of experience excelling in providing exceptional customer service across retail and food service sectors. Proficient in cashiering, cash handling, and maintaining high standards of cleanliness and customer satisfaction. Demonstrates strong communication skills and a commitment to ensuring positive guest experiences, ready to leverage expertise in a collaborative team environment.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Elle Foundation
Shreveport, LA
01.2025 - Current

Greeted and assisted visitors, creating welcoming first impressions. Managed multiple phone lines, directing calls to appropriate personnel efficiently. Scheduled and coordinated appointments, ensuring optimal calendar management for staff. Processed incoming and outgoing mail, ensuring timely distribution of correspondence. Utilized office management software to track visitor logs and appointment schedules accurately.

Server

Texas Roadhouse
Bossier City, LA, US
01.2023 - 01.2025

I was tasked with making sure that guests are 100% taken care of and are completely satisfied and happy with their service. I also ensure restaurant cleanliness at the end of every shift.

Customer Service Representative

General Dynamics Information Technology (GDIT)
Bossier City, LA, US
01.2024 - 01.2024

While employed by this company some of my responsibilities included providing customer support via telephone, email, or instant message, handling customer inquiries, resolving basic support issues, track and document support requests, and update customer information and ensure accuracy.

Cashier/Customer Service

The Home Depot
Bossier City, LA, US
03.2022 - 08.2023

My responsibilities included processing transactions across multiple departments while maintaining exceptional customer service standards and accurate cash handling procedures.

Server

Olive Garden
Bossier City, LA, US
08.2022 - 01.2023

I orchestrated seamless dining experiences while managing multiple tables, driving guest satisfaction through personalized service recommendations

Front End Cashier

Johnny's Pizza House
Shreveport, LA, US
05.2021 - 08.2021

Responsibilities included managing front-end operations, processed transactions, and coordinated with kitchen staff to maintain service efficiency and customer satisfaction.

Front End Cashier

Counter Culture
Bossier City, LA, US
02.2020 - 11.2020

Responsibilities included managing front-end and drive-through transactions while maintaining precise cash handling and order accuracy, ensuring seamless customer service flow.

Education

High school diploma - undefined

C.E. Byrd High School
Shreveport, LA
05.2021

Skills

  • Customer Service
  • Cashiering
  • Cash Handling
  • Food Service
  • Cleaning
  • Kitchen Operations
  • Retail Sales
  • Server
  • Attention to detail
  • Time management
  • Telephone etiquette
  • Data entry
  • Scheduling
  • Verbal and written communication
  • Administrative skills
  • Office organization
  • Customer service

Timeline

Front Desk Receptionist

Elle Foundation
01.2025 - Current

Customer Service Representative

General Dynamics Information Technology (GDIT)
01.2024 - 01.2024

Server

Texas Roadhouse
01.2023 - 01.2025

Server

Olive Garden
08.2022 - 01.2023

Cashier/Customer Service

The Home Depot
03.2022 - 08.2023

Front End Cashier

Johnny's Pizza House
05.2021 - 08.2021

Front End Cashier

Counter Culture
02.2020 - 11.2020

High school diploma - undefined

C.E. Byrd High School
Cynhia Daniels