Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cyniah Henderson

Fort Worth,TX

Summary

Dynamic team trainer with a proven track record at Taco Bell, excelling in staff training and performance monitoring. Expert in food safety and compliance standards, I foster a collaborative environment that enhances team agility. Committed to delivering exceptional customer service while implementing effective training programs that drive results.

Overview

2
2
years of professional experience

Work History

Team Trainer

Taco Bell
09.2024 - Current
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
  • Taught new team members correct procedures for all areas of operations.
  • Trained new employees in specific job requirements.
  • Maintained current knowledge of all team position requirements.
  • Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
  • Adjusted schedule to accommodate additional work needs.
  • Handled drive-through customer requests promptly.
  • Served food to customers in a friendly manner.
  • Ensured cleanliness by addressing needs promptly.

Team Member

McDonald's
05.2025 - 06.2025

Received and processed customer orders using a headset.

Prepared fries and moved them to designated holder.

Maintained stock levels through efficient restocking.

Ensured tidy and organized workspace.

Cleaned kitchenware efficiently.

Managed financial exchanges with customers.

Handled customer orders at the front counter.

Delivered meals to customers waiting outside.

Team Member

Firehouse Subs
05.2023 - 07.2023

Welcomed customers and ensured a friendly atmosphere.

Ensured lobby was tidy and welcoming.

Assembled sandwiches and provided food service.

Education

High School Diploma - High School

Saginaw Highschool
Fort Worth, TX
05.2025

Skills

  • Compliance requirements
  • Task delegation
  • Staff training
  • Employee presentations
  • New employee training
  • Performance monitoring
  • Group dynamics
  • Course development
  • Compliance standards
  • Learning styles
  • Cross-training
  • Cross-training skills
  • Customer service
  • Active listening
  • Cleaning and sanitation
  • Workplace safety
  • Food safety
  • Cash handling
  • Kitchen sanitation
  • Food preparation
  • Safe food handling

Timeline

Team Member

McDonald's
05.2025 - 06.2025

Team Trainer

Taco Bell
09.2024 - Current

Team Member

Firehouse Subs
05.2023 - 07.2023

High School Diploma - High School

Saginaw Highschool
Cyniah Henderson