Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Cynthia G Gordon

Hopewell

Summary

Dynamic Supervisor at Thompson Hospitality with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring staff while employing complex problem-solving techniques. Committed to achieving goals through attention to detail and effective workflow management, resulting in improved operational efficiency.

As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.


Night Supervisor with over 10 years of experience performing a range of roles within hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments.

Overview

11
11
years of professional experience

Work History

Supervisor

Thompson Hospitality
09.2013 - 02.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Bachelor of Arts - Business

St. Leo University
Florida

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Complex Problem-solving
  • Attention to detail

Timeline

Supervisor

Thompson Hospitality
09.2013 - 02.2025

Bachelor of Arts - Business

St. Leo University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Cynthia G Gordon